💰 Refund & Cancellation Policy

At Read On Go, we strive to provide a smooth and secure shopping experience. Please read our Refund & Cancellation Policy carefully before making a purchase.

📌 Digital Product Policy

1. All products sold on our website are digital e-books.
   
   

2. Once an e-book is purchased and successfully delivered/downloaded, it cannot be cancelled, refunded, or exchanged under any circumstances.
   
   

3. Customers are advised to check product details carefully before placing an order.
   
   

📌 Refund Policy

1. In the event of a failed transaction, duplicate payment, or technical error, the deducted amount will be refunded within 5–7 working days.
   
   

2. Refunds will be credited only to the original mode of payment used during the transaction.
   
   

3. We do not provide refunds for change of mind, incorrect product selection, or after successful delivery.
   
   

📌 How to Request a Refund

• If you face any payment-related issue, please email us at readongo29@gmail.com with your order details, payment reference number, and screenshot (if available).
  
  

• Our support team will verify the issue and process the refund if applicable.