Privacy Policy for RD MART PARTNER

Effective Date: June 1, 2025

RD MART ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, and protect your data when you use the RD MART PARTNER app (the "App"). By using the App, you consent to the data practices described in this policy.

1. Information We Collect

We may collect and process the following types of information when you use the RD MART PARTNER app:

a. Personal Information

• Account Details: When you sign up as a vendor or store partner, we may collect your name, email address, phone number, business name, and other registration information.
  
  

• Contact Information: Your contact details, such as email address and phone number, may be used to communicate important information related to your store, orders, and any other services provided.
  
  

b. Business Information

• Product Listings: We collect data about the products you list for sale, including product name, description, price, quantity, images, and other relevant details.
  
  

• Sales and Order Information: Data related to customer orders, transaction details, shipping addresses, and order history.
  
  

• Payment Information: To process payments for your sales, we may collect payment account details such as bank account information, payment processor details, or any relevant payment data (processed securely through third-party payment gateways).
  
  

c. Location Data

• Geolocation: The app may access your device’s location to enable location-based services, such as delivery tracking and regional product availability. You can manage location permissions through your device’s settings.
  
  

d. Usage Data

• App Activity: We collect information on how you interact with the app, including usage patterns, click behavior, search history, and preferences.
  
  

• Device Information: We may collect device-related information such as your device model, operating system, IP address, browser type, and app version.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Manage your store, process orders, handle payments, and deliver products to customers.
  
  

• To Communicate: Send notifications, updates, and promotional messages related to your store or RD MART services.
  
  

• For Customer Support: Respond to your inquiries, support requests, and address any issues you may encounter using the app.
  
  

• To Improve Our Services: Analyze user behavior, performance data, and feedback to enhance the app’s functionality and user experience.
  
  

• To Prevent Fraud and Security Risks: Monitor transactions, prevent unauthorized access, and protect the integrity of our platform.
  
  

• For Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our terms and conditions.
  
  

3. Sharing Your Information

We do not share your personal or business information with third parties except in the following circumstances:

• With Your Consent: If we have your explicit consent, we may share your information with third parties.
  
  

• Service Providers: We may share your information with third-party service providers that assist in running our platform, such as payment processors, delivery companies, and customer support services. These providers are obligated to protect your data and use it solely for the services they provide.
  
  

• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
  
  

• Business Transfers: If RD MART is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  
  

4. Data Retention

We will retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. If you wish to deactivate or delete your account, please contact us directly.

5. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Access: You can request a copy of your personal information that we hold.
  
  

• Correction: You can request corrections to any inaccurate or incomplete information.
  
  

• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  
  

• Opt-Out of Marketing: You can opt-out of receiving promotional emails or messages by following the unsubscribe instructions provided in the communication or by contacting us directly.
  
  

To exercise any of these rights, please contact us at support@rdmart.shop.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data. It is also your responsibility to maintain the confidentiality of your login credentials.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted in the app or on our website with an updated "Effective Date". We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal and business information, please contact us at:

Email: support@rdmart.shop