Privacy Policy for RD MART

Effective Date: June 1, 2025

At RD MART, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app or website. RD MART is an eCommerce marketplace offering affordable products such as mobiles, electronics, home decor, smart gadgets, toys, footwear, women’s products, wedding items, and kids' products. Our platform allows you to interact with vendors, track orders, manage profiles, and more.

1. Information We Collect

We collect the following personal information:

• Account Information: Name, email address, phone number, shipping address.
  
  

• Transaction Data: Payment details, shipping information, order history.
  
  

• Vendor Interaction: Messages or queries made when contacting vendors through the platform.
  
  

• Device Information: IP address, device type, browser information.
  
  

• Profile Information: Preferences, saved addresses, and profile settings.
  
  

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process your purchases and deliver products.
  
  

• Account Management: To create and manage your account and ensure secure login.
  
  

• Communication: To send order updates, respond to inquiries, and provide customer support.
  
  

• Vendor Interaction: To enable direct communication with vendors via chat.
  
  

• Promotions & Marketing: To send personalized offers and updates (only if you opt-in).
  
  

• Analytics & Improvement: To enhance the app's features, user experience, and product offerings.
  
  

3. How We Share Your Information

We may share your personal data with:

• Vendors: For order fulfillment and shipping.
  
  

• Service Providers: Third parties assisting with payment processing, shipping, or other necessary services.
  
  

• Legal Requirements: If required by law or in response to legal requests.
  
  

4. Data Retention

We retain your personal data as long as necessary to provide our services. If you wish to delete your account, you may contact us to remove or anonymize your data.

5. Your Rights and Choices

You have the right to:

• Access your data and request updates.
  
  

• Delete your account and personal information.
  
  

• Opt-out of marketing communications.
  
  

• Request data portability.
  
  

To exercise these rights, contact us at support@rdmart.shop.

6. Security of Your Information

We implement industry-standard security measures to protect your personal data. However, no transmission method is 100% secure, so we cannot guarantee complete security.

7. Cookies and Tracking Technologies

We use cookies to improve user experience, personalize content, and analyze app usage. You can manage your cookie preferences through your device settings, but disabling cookies may affect some features.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have, please contact us, and we will delete the information.

10. Location Access

RD MART may request access to your device’s location for the following:

• Order Delivery: To provide accurate delivery tracking.
  
  

• Personalization: To recommend nearby vendors and products.
  
  

You can enable or disable location access at any time through your device settings. Disabling location may limit some app features.

11. Changes to This Privacy Policy

We may update this Privacy Policy. Any changes will be posted here with an updated "Effective Date." We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns, please contact us at:

Email: support@rdmart.shop