Q: Who should attend the training sessions?
A: Club administrators responsible for registration, competitions, or communications should attend. Players and parents do not need to attend.
Q: How long is each training session?
A: Most sessions are 1–2 hours. Virtual sessions allow time for questions and live demonstrations.
Q: What if I miss a training session?
A: Recorded sessions, step-by-step guides, and video tutorials will be made available after each session.
Q: Can players register via mobile?
A: Yes! PlayHQ is mobile-friendly and designed for a smooth registration experience on any device.
Q: What payment methods are supported?
A: PlayHQ supports major credit cards, Apple Pay, Google Wallet, and other local payment options.
Q: Who do I contact for technical support?
A: For any issues or questions, email playhq@rugby.ca.
Recording 1 (Google Drive): Overview of setting up and rugby comp creation
Recording 2 (Google Drive): Clubs being ready for registration and accepting comp invites
Recording 3 (Google Drive): Purchasing memberships for multiple roles
Recording 4 (Google Drive): Rugby live scoring and selecting team sheets
In addition here are some existing videos (rugby versions in progress)
Transfers and Permits (Transfers and dual memberships - high level overview)
My Teams Management - This is access specifically to coaches and Team Managers. Note all of these features in this video will now be available via the Rugby Canada App.
E-scoring and the app (Google Drive) - Note this is a basketball example, rugby version in progress.