Notice
Q:我要如何購買?
一般預約商品採用Google表單作為商品預約的途徑,如果您確認商品、工期符合您的需求,請填寫官網末尾附上的表單進行購買,台灣內購買可採用ATM臨櫃匯款、網路轉帳、特定賣場下單等方式,提供的方式與調整請參閱該表單/賣場為準。
Q:我要如何確認訂單狀態呢?
預約商品的任何異動將會以E-mail通知,發貨、延期等狀況都會在社群SNS上通知,請定期查閱信箱與關注【R】的社群媒體!
Q:商品有幾種寄送方式呢?
如果您使用Google表單預購預約商品,商品完成後將會在信件中詢問您要使用的寄送方式,主要以賣貨便賣場下單、郵寄(NTD80元)、店到店寄件(NTD60元)等方式,海外訂單則以EMS為主。
如果您使用賣貨便下單,那麼就是以7-11超商店到店取件為主(NTD35-60元間)
Q:什麼情形下可以進行售後服務呢?
售後服務主要以商品的零件更換、破損縫補為主,會根據縫補、更換的項目估算費用。
Q:什麼情形下可進行退費或更換呢?
預約商品皆為訂製商品,如果不是遇見重大損壞、不可修復的情形,不可進行退換,購買前請考量清楚再行購買喔。
Overseas Pre-order Notice
【R】 BJD pre-order system process
Fill out the order form.
Order confirmation will be conducted before production. You will need to reply back on your order confirmation to confirm your order. Failed to do so your order will be canceled.
Payment: after email discussion; customers either pay in full amount or with a payment plan deposit. Please note all payment is non-refundable. All layaway payments must be paid before shipment. After the payment of the order is processed, No cancellations are accepted.
Shipment: Customers will get the last email for confirming the shipping address, name and ect. Please provide correct information. Please keep in mind that【R】 is not responsible for loss or damage in transit unless the item is misaddressed or poorly packaged. The buyer may request a lower parcel value at their own risk.
About Product:
Due to differences in overseas handling fees and exchange rates, areas outside Taiwan will be billed in US dollars and will incur handling fees.
The leather material has been tested for over five years and it does not become brittle during the time. It has a long lifespan so please be assured.
The image in the picture can be slightly different from the real product.
Please notice that we are not responsible to the wrong size to your doll.
We【R】reserve the right to change materials and fabrics. Any updates will be communicated through email.
The purchase method provided by the official website is only available in Asia. Customers in Europe and the United States should go to agency in U.S.A to purchase.Please note that prices may vary due to different handling fees