How healthcare SaaS is revolutionizing the medical industry?

Every day we hear of new developments in medical technology. More surgeries are able to be conducted laparoscopically to decrease recovery times and risk of infection, new techniques and medications emerge with the ability to save lives across the globe. But while these life-saving technologies rightly grab the headlines they are not the only advancements being made. Advancements in available technology also have a vital role in helping clinicians connect with their patients more effectively than has ever been possible before. Access is, after all, one of the most vital parts of medicine.

Healthcare SaaS makes giving patients access to your services the easiest it has ever been – so what is Healthcare SaaS, and how is it revolutionising the medical industry?

“SaaS”, or “software-as-a-service” is a platform which delivers a holistic solution to any system or service you might need. There is no need to spend time developing your own software solutions – just as there is no need to reinvent the wheel, services such as Email, Slack, Google Drive, and Docu-Sign all already exist and can be utilised with the minimum of training. Such services online products are all excellent examples of what SaaS can do. For a minimal subscription they each provide you with fully-working solutions that are already proven and more than able to handle the needs of your practice with efficiency and ease.

Obviously those examples are not “healthcare specific”. But companies working in Healthcare Saas Application Development have already developed equivalent services to deal with such operations as Appointment Scheduling, Webchat, Automated email marketing, automated text messaging and Review Requests in ways that meet the stringent requirements for confidentiality and security which a medical setting requires.

The fruits of such Healthcare Saas Application Development offer a wide range of advantages brought about by working digitally. Digital working has, after all, become the norm in most situations. There are still some infrequent occasions when you have to make an actual phone call or fill out a physical form but such occasions are becoming increasingly rare because Healthcare Saas Application Development companies have brought so much ease and efficiency to the healthcare arena.


The most obvious benefit of healthcare SaaS application development has undoubtedly been seen in the rise of online scheduling. The extremely wasteful and frustrating game of “phone tag” where patient and practitioner keep missing each other can be completely eradicated. Confirmation or rescheduling of appointments can be automated. This improves the patient experience and saves your practice significant amounts of time and therefore significant amounts of money.

Taking advantage of Healthcare App Development Services can also be powerful in patient retention too. When their appointment is over an automated system automatically send a follow up text or email to ask for their feedback. It can also send them updates about new services and keep checking in to see how they are doing. This gives your services a personal feel for every single one of your patients but is performed automatically using “set it and forget it” software, meaning that once the system has been set up you and your staff need take no further action – it can also be used to reach out to potential patients and grow your practice.


In this way Healthcare App Development Services companies can give you a consistent connection to both your current and future patients – connection which can help you to build trust and allowing them to “stay in touch” and feel that they have a truly personal connection to your practice without the need for your staff to spend time engaging in correspondence. And this is just the start. As Healthcare App Development Services companies continue to refine and update their products you can be sure that the revolution has only just begun!