Whatsapp Privacy Policy 

# Privacy Policy

## 1. Introduction

Welcome to [Rayhan Medical Complex]. We value your privacy and are committed to protecting the personal data of our users. This privacy policy explains how we collect, use, and disclose your information when you use our WhatsApp service.

## 2. Information We Collect

### a. **Personal Information**

- **Account Information**: When you sign up or use our WhatsApp service, we may collect your phone number, profile name, profile picture, and any other information you provide directly through WhatsApp.

- **Communication Data**: We collect information related to your messages, including content and metadata, such as the date and time of the communication.

### b. **Automatically Collected Information**

- **Device and Connection Information**: We collect information about your device, such as hardware model, operating system, browser type, and IP address.

- **Usage Data**: We collect details about how you use our services, such as activity logs, interaction times, and feature usage patterns.

## 3. How We Use Your Information

We use the information we collect for the following purposes:

- **To Provide the Service**: To facilitate your use of WhatsApp, manage your account, and respond to your inquiries.

- **To Improve Our Services**: We use usage data to analyze and enhance the user experience.

- **To Communicate with You**: We may use your personal information to send you updates, notices, and other relevant communications about our service.

## 4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with third parties in the following scenarios:

- **With Your Consent**: If you provide explicit consent for us to share your information with certain parties.

- **Service Providers**: We may engage third-party companies to assist us in providing the service (e.g., hosting services, data analysis, or customer support).

- **Legal Requirements**: We may disclose your information when required to comply with legal obligations, or to protect the rights, property, or safety of our users or others.

## 5. Data Retention

We retain your personal data only for as long as necessary to provide the services or comply with legal requirements. Once the retention period expires, we will securely delete or anonymize your information.

## 6. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. However, please note that no method of transmission over the internet is 100% secure.

## 7. Your Rights

You have the following rights regarding your personal data:

- **Access**: You can request a copy of the data we hold about you.

- **Correction**: You can request corrections to any inaccurate or incomplete data.

- **Deletion**: You can request that we delete your personal information.

- **Restriction of Processing**: You can request that we limit the processing of your data under certain conditions.

To exercise your rights, please contact us at [Contact Information].

## 8. Third-Party Links

Our service may include links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.

## 9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly.

## 10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

**Email**: [info@rayhanmedical]  

**Phone**: [44335400]  

**Mail**: [32 Al Makhiya St., Madinath Khalifa,Opposite of Khalifa Town Petrol Station,P.O. Box 218014, Doha, Qatar

]