Abstract:

The adoption of various learning technologies in education has gained momentum in the last couple of decades due to: (i) their ability to meet stakeholders’ requirements and (ii) offering a wide variety of services that are accessible from different platforms, such as mobile learning and online learning. Despite the success of mobile learning, certain limitations and shortcomings have been reported in literature, such as the insufficient design and limited support provided to stakeholders. This paper focuses on reviewing the studies relating to m-learning application for identifying the issues and challenges limiting its adoption, and proposes a pedagogy-informed and user-centric design framework for mobile learning artifacts which would address the issues identified. The findings from the review revealed that user-centric issues, such as privacy, security, usability, learnability, and socio-cultural aspects (including adaptability of the application, sustainability, integration with pedagogical approaches) are the main factors affecting users in adopting an m-learning approach. Considering these issues, a user-centric framework integrated with socio-cultural aspects, design and technology attributes is proposed.

Keywords: m-learning; pedagogy; user-centric design; user- centric methodology; software engineering; software development methodology