TOS

By commissioning me in any kind of way, you are agreeing to the terms of service below.

All rights to the art I create, including commissions, belong exclusively to me.  You may neither sell nor exchange my art in any form, physical or digital, print or NFT, under any circumstances unless you have my express written permission AND you have paid for the rights to do so. You may not use my art in any published material, even free material, on any online or physical marketplace. 

Putting my work into any A/I engine is prohibited. 

I. GENERAL TERMS

Please write in a clear and nice manner.

Provide neat references/information. Customs are the only that allow text-descriptions, for any other, a picture reference.

Any ill behaviour will not be tolerated and your commission will be canceled if it occurs.

If you fail to follow the rules provided I have the right to decline your commission. If the discussion ends in a negative note, I'll add you to a blacklist and block you.

II. PAYMENT

The currency accepted is USD, Peso Argentino, and Robux.

Listed prices are the base price. Please understand that the price may increase depending on additional details and the complexity of the commission. 

A deposit of at least 50% (NON-REFUNDABLE) must be paid before I start working. Once the sketch is approved, the remaining balance must be paid in full before I continue working and finish up your request.

If for reasons you need to cancel your commission after paying the 50% deposit but BEFORE the sketch as been approved, I can give a partial refund (I will keep 25% of the total cost minimum).

In the rare event I feel that I cannot complete the commission at all, I can give a partial refund depending on how much I have completed. (I will keep 25% of the total cost minimum).

Please be kind. Any aggressive, rude, or inappropriate behavior against me during the process will result in me canceling the commission. You will be refunded for the commission upon cancellation by me, but I will be keeping 50% of the total payment.

III. PROCESS

Work In Progress will only be given at the sketching phase or if the commissioner personally ask for it. WIPs might be given as well if I, the artist, wonder something about the commission.

The time for your commission to be completed can be up to 3 months depending on many factors such as;

Health, order of commission, complexity, Work, school or family issues.

If any of the things stated above occurs you will be notified ASAP.

IV. CUSTOMER SATISFACTION

I will do everything I can to make my customers happy.

However after a commission is finished, only small changes are allowed to be made.

Such as small coloring/marking mistakes.

Any great changes will come with an extra charge. 

Such as an outfit change, outfit addition or subtraction, background change or anything that makes me have to redraw it completely.

If your reference/information was unclear to start with, then you are not allowed to do minor changes without a fee.

Make sure to be clear in your order what you aim for.

V. COPYRIGHT / USAGE POLICY

I, the artist, hold every right to the produced drawing, not the commissioner.

Therefore I´m allowed to use the copyrighted artwork to;

Promote myself with in any place or site.

Publish books with.

To display it anywhere to my liking.

Post it wherever I want.

The commissioners are allowed to;

Use the copyrighted artwork for personal use only unless agreed otherwise.

Print the art, and claim the right of their character(s) but not the drawing itself.

Use the art to promote themselves with proper credit given to the artist.

If you break the copyright infringement in any way, every right you had to the drawing will be retracted.

The following is considered Copyright infringement:

Reproducing/using the copyrighted artwork commercially. (Meaning making money of it in any way)

Taking Credit for the creation of the artwork.

Removing any watermarks/signatures. 

altering the artwork without my, the artist´s, consent.

A Purchase of Commercial rights to the artwork will always be 300% of original price.

With commercial rights you are allowed to make any sort of merch with the artwork.

Use it in books, covers, as Props, change it to your liking and promote your own brand with.

Credit is still required for usage of the artwork, even if altered or edited.

PRIVATE COMMISSIONS ALWAYS COME WITH A 50% FEE

VI. CANCELING/REFUNDING POLICY

I have the right to cancel and refund the money for your commission at any time.

You have no right to cancel or demand a refund from the artist under any circumstances after payment are received.

If money has not been sent yet the commissioner has the right to cancel the commission.

If you file a chargeback against me, your right to everything I have ever made for you will be retracted and I have the right to sell the copyrighted artwork to new buyers.

You will forbidden to ever commission me, Raven, ever again.

Your name will be publicly posted everywhere I want to for others to watch out for. 

I also have every right to file a complaint and I have all the right to the money you have given me.

Any statement can be bound to change if discussed with me, the artist, prior to the commission.

If you have any doubts, you can contact me via instagram @ravens_artverse or email liberum.stella@gmail.com