Privacy Policy for Rathi
Effective Date: July 9, 2026
Thank you for choosing Rathi. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use the Rathi mobile application.
Information We Collect
To provide a better shopping experience, we may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address
Delivery Address
Billing Address (if applicable)
Account Information
When you create an account, we may collect:
Login credentials
User profile details
Saved addresses
Order history
Device Information
We may automatically collect:
Device model
Operating system version
App version
Device identifiers
Crash logs
Performance analytics
Location Information
With your permission, the app may access your device location to:
Detect your delivery location
Provide nearby services
Improve delivery accuracy
You can disable location access anytime through your device settings.
Payment Information
Payments may be processed through secure third-party payment providers. Rathi does not store your debit card, credit card, UPI PIN, or banking credentials.
How We Use Your Information
We use your information to:
Create and manage your account
Process and deliver orders
Provide customer support
Notify you about order updates
Improve app performance
Personalize your shopping experience
Prevent fraud and misuse
Comply with legal obligations
Sharing Your Information
We may share limited information with:
Delivery partners
Payment gateway providers
Cloud hosting providers
Analytics providers
Government authorities when legally required
We never sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain order history
Comply with legal requirements
Resolve disputes
Your Rights
You may:
Access your personal information
Update or correct your profile
Request deletion of your account
Withdraw permissions such as location access
Contact us regarding your privacy
Children's Privacy
Rathi is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Services
The app may use trusted third-party services including:
Firebase
Google Play Services
Payment Gateways
Maps Services
Analytics Services
These providers maintain their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will become effective once published within the application or on our official website (if available).
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
App Name: Rathi
Email: raathiparivaar@gmail.com