Privacy Policy for RapidLink Driver

Effective Date: June 2026

RapidLink Driver is operated by GMK Innovations. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the RapidLink Driver mobile application.

Information We Collect

When using RapidLink Driver, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Profile photograph

• Vehicle information

Location Information

RapidLink Driver collects real-time location data to:

• Match drivers with customers

• Provide navigation and route information

• Track trips and deliveries

• Improve service quality and safety

Location data may be collected while the app is in use.

Device Information

We may collect:

• Device model

• Operating system version

• App version

• Device identifiers

• Diagnostic and crash information

How We Use Your Information

We use collected information to:

• Create and manage driver accounts

• Authenticate users

• Process transport and delivery requests

• Track trips and deliveries

• Communicate important service updates

• Send notifications

• Improve app performance and security

• Prevent fraud and abuse

Firebase Services

RapidLink Driver uses Google Firebase services, including:

• Firebase Authentication

• Cloud Firestore

• Firebase Realtime Database

• Firebase Cloud Messaging

These services may collect and process information in accordance with Google's Privacy Policy.

Notifications

We may send push notifications regarding:

• New ride or delivery requests

• Account updates

• Service announcements

• Operational notifications

Users may manage notification preferences through their device settings.

Data Sharing

We do not sell personal information.

Information may be shared:

• With customers when necessary to complete services

• With service providers supporting app functionality

• When required by law or legal process

• To protect users, drivers, and the public

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no electronic storage or transmission method is completely secure.

Data Retention

We retain information only as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

Children's Privacy

RapidLink Driver is not intended for children under the age of 13. We do not knowingly collect information from children.

Your Rights

Depending on applicable laws, users may:

• Access their personal information

• Request corrections

• Request deletion of personal information

• Withdraw consent where applicable

Requests may be submitted using the contact information below.

Contact Us

If you have questions about this Privacy Policy, contact:

GMK Innovations
Email: giftmkhondowe@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the application and/or on our official website.