Privacy Policy

Effective Date: October 12, 2024

1. Introduction

Welcome to Rapha-Fit Pilates. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our app.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you provide when creating an account or booking sessions.

• Body Metrics: Information about your body measurements (e.g., weight, height, BMI) to recommend exercises and help you track your progress.

• Usage Data: Information about how you use the app, including session bookings, preferences, and interaction with features.

• Location Data: If you enable location services, we may collect information about your location solely to determine if you are in an area where we provide services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.

• To facilitate booking of fitness and yoga sessions.

• To personalize your experience and recommend relevant exercises based on your body metrics.

• To help you track your progress over time.

• To improve our app and services through analytics.

• To communicate with you about your account, bookings, and updates.

4. User Consent

Our mobile application does not directly collect, track, or store any personal user data.

All personal data is collected independently of the app via physical forms at our studio or through our official digital registration forms (e.g., Google Forms). By completing those forms, you consent to the collection and use of your information as described in this policy.

While you may be asked to accept our Terms and Conditions to log in and access app features, please note that no new personal information is harvested through the login process itself.

5. Data Retention

We retain user data for as long as you have an active account with Rapha-Fit Pilates. Your account can be created and deleted only by an admin.

6. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.

7. User Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request correction of any inaccuracies in your personal information.

• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app. Your continued use of the app after changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Email: raphafitpilates@gmail.com