Effective Date: January 31, 2026
Welcome to Ranesas. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application.
To provide a seamless e-commerce experience, we collect the following:
Personal Identification: Name, email address, phone number, and shipping/billing address.
Financial Information: Payment methods and transaction history (processed via secure third-party gateways).
Device Information: IP address, device ID, and operating system version.
Usage Data: App interactions, search history, and product preferences.
We process your information for the following purposes:
Order Fulfillment: To process payments, ship products, and provide order updates.
Customer Support: To respond to inquiries and troubleshoot issues.
Personalization: To recommend products based on your browsing history.
Security: To detect and prevent fraudulent transactions.
We do not sell your data. We only share information with:
Payment Processors: To securely handle your credit card or wallet transactions.
Logistics Partners: To deliver your purchased items to your address.
Analytics Providers: (e.g., Google Analytics for Firebase) to understand app performance.
We retain your data as long as your account is active.
Account Deletion: You can request to delete your account and associated data directly within the app settings or by contacting us at contact@ranesas.com.
Legal Obligations: Some transaction data may be retained for tax and legal auditing purposes.
We implement industry-standard encryption (SSL/TLS) to protect your sensitive data during transmission. However, no method of electronic storage is 100% secure.
Ranesas is not intended for children under the age of 13. We do not knowingly collect personal information from children.
We may update this policy periodically. We will notify you of any significant changes via in-app notifications or email.
If you have any questions regarding this Privacy Policy, please contact:
Email: contact@ranesas.com
Address: 1438 Ocean Ave Apt 1C, Brooklyn, New York, 11230