Randy NG
Randy NG
Import Operations Specialist
Import Operations Specialist
Randy NG is an operations specialist based in Flushing, NY, known for building structured sports programs and managing seafood import operations that adhere to regulatory standards. His experience combines event coordination with practical knowledge of logistics, trade compliance, and system organization. He focuses on developing processes that bring clarity, consistency, and efficiency to every area of operation. By blending structured planning with automation, he ensures smooth participant experiences in sports environments and reliable management across important activities.
He began his professional career managing alumni programming at his university, where he was responsible for organizing large-scale campus events such as homecomings, award galas, themed dinners, and fireworks celebrations. This role demanded precision in logistics, coordination among various departments, and careful planning under tight deadlines. It also required managing communication with multiple stakeholders, vendors, and staff while maintaining seamless execution.
These early experiences gave him a strong understanding of how to manage time-sensitive operations and high-volume events. He developed a methodical approach to planning, problem-solving, and decision-making, which became a foundation for his later work.
After his time in higher education, he transitioned into international sales within the health and wellness sector. In this capacity, he focused on market expansion across Asia, where he adapted product strategies to comply with regional regulations and meet the preferences of local consumers. This work strengthened his ability to navigate diverse markets, manage compliance, and build partnerships across cultural and operational boundaries.
In recent years, he has become a central contributor to event-based programs across multiple facilities. His work emphasizes systemization, clear communication, and measurable improvement. He views operations not only as day-to-day management but as an opportunity to create organized, replicable systems that enhance the overall participant experience.
He collaborates with instructors and teaching professionals to translate technical instruction into structured, easy-to-follow program formats. These designs include progressive skill sequences and communication frameworks that support learning and engagement. His structured approach ensures that participants can track their progress while instructors can manage activities with efficiency.
In addition to program design, he oversees large-scale scheduling and coordination across multiple sites. He creates detailed templates for check-ins, assignments, and transitions, incorporating contingency plans to handle unexpected issues without interrupting event flow. His attention to structure and timing ensures programs stay aligned with planned outcomes while maintaining a positive and organized environment.
He manages event operations with a focus on fairness, clarity, and consistency. His administrative systems include policies for leveling participants, ensuring transparent progression, and integrating results into long-term evaluations. These procedures promote equity and maintain high standards throughout every stage of program execution.
He relies on technology to streamline operations. Software tools manage scheduling, memberships, and communication between participants and staff. These digital systems reduce manual workload, keep information current, and allow smooth coordination across departments. His use of integrated technology ensures operational stability and effective communication, even during large or complex events.
Automation plays a major role in his approach to management. He integrates tools such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate confirmations, reminders, feedback forms, and post-event follow-ups.
For example, when participants register through Shopify, the system automatically triggers scheduled communications and media updates. This process ensures participants receive consistent, timely information while minimizing manual work. These automation systems can operate across a single site or multiple facilities, scaling easily as operations grow. By using automation strategically, he maintains high efficiency while improving participant satisfaction.
Alongside event programming, he oversees international seafood import operations. His responsibilities include managing the full import process—vendor selection, purchase order creation, shipment tracking, customs documentation, and final delivery. His work focuses on compliance, reliability, and maintaining strong relationships with both suppliers and distributors.
He specializes in value-added shrimp products, including EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial packaging formats. Each order follows exact specifications for weight, size, and labeling, ensuring that quality and accuracy remain consistent.
Traceability is a core part of his import process. Every shipment includes lot-level documentation that records the source, processing location, and production history. This information helps verify compliance with regulations, supports customer transparency, and strengthens product accountability. His attention to traceability ensures that every shipment can be confidently verified from origin to delivery.
He manages temperature-controlled logistics to ensure seafood quality throughout the transportation process. Working closely with warehouse teams, he implements intake checklists and inspection protocols that verify product condition upon receipt. Each shipment is documented carefully, creating a complete record that supports food safety and compliance.
He maintains strict alignment with Seafood HACCP and FDA import requirements. All workflows are structured to produce clean, review-ready documentation for customs clearance. When necessary, he prepares Certification of Admissibility paperwork for restricted seafood categories, ensuring full compliance with all applicable U.S. regulations. His systematic documentation process enhances accountability and minimizes potential delays or non-compliance issues.
He collaborates with licensed customs brokers to facilitate efficient and accurate shipment clearance. He provides them with comprehensive documentation that includes product details, HTS code mapping, and traceability records.
His import cycle follows a clear structure with checkpoints at origin, transit, and destination. These accountability steps ensure each shipment stays on schedule and maintains quality. This disciplined workflow supports reliable cost forecasting, reduces the risk of spoilage, and strengthens trust between customers, brokers, and logistics partners.
He manages digital marketing with the same structure and precision applied to his operational work. His strategy focuses on consistent presentation, planned content, and timely engagement. Marketing activities are organized through calendars, standardized templates, and documentation that ensure brand consistency.
Using platforms such as Instagram, he creates reels, stories, and captions while coordinating user-generated content to maintain authenticity. These efforts support both participant acquisition and long-term retention. His marketing operations reinforce reliability and reflect the professionalism present in his broader organizational approach.
He promotes a work culture grounded in structure, collaboration, and respect. His programs encourage personal growth and learning through supportive environments. He emphasizes creating spaces where participants can improve their skills without unnecessary pressure, fostering both confidence and community.
Programs range from family-friendly sessions with inclusive activities to advanced training for experienced participants. Each offering is guided by clear expectations and structured support. Post-program evaluations and feedback sessions are integrated into each cycle, providing valuable insight for continuous improvement and participant satisfaction.