R & S Equipment Hire.

Frequently asked questions

General Information

1. Where are you located?

   - We are based in Gauteng, easily accessible for both pickups and deliveries.

2. What are your delivery options?

   - We offer both 'pickup' and 'delivery' services. For high-value orders, we prefer to handle delivery ourselves to ensure quality service.

Package Deals and Equipment

3. Do you offer package deals?

   - Yes, we provide various package deals tailored for events, accommodating guest counts from **10 to 200 attendees**.

4. Can you deliver on behalf of other businesses?

   - Absolutely! We can deliver equipment on behalf of industry partners, who manage their customer relationships directly.

5. What types of equipment do you have available?

   - We offer a wide range of equipment suitable for different events and themes. Customers can select equipment based on their desired **color scheme**, as we can accommodate any request.

Pricing and Availability

6. How can I find out about pricing?

   - Customers often inquire about pricing details, which vary based on the selected equipment and package. Please contact us directly for a detailed quote.

7. Is there a way to see the available equipment?

   - Yes, we provide pictures and descriptions of our available equipment here.

8. How do I check the availability of specific packages?

   - Most inquiries focus on availability; please reach out to us to confirm the availability of the package that suits your event needs. Remember our quotations are free. 

Booking Process

9. How do I make a booking?

   - To book your desired equipment or package, simply contact us via phone or email, and we will guide you through the process.

10.  What should I do if I have additional questions?

    - Feel free to reach out with any specific queries you may have; we're here to help!

Customer Experience

11. What is your policy for high-value pickups?

    - For high-value pickups, we prefer to manage the delivery ourselves to maintain control over the service quality.

R & S Equipment Hire aims to provide a seamless experience for customers looking to hire event equipment in Gauteng. Whether you're planning a small gathering or a large event, we are here to assist you with all your equipment needs!