Terms & Policies

Privacy Policy

At Rameshwar's Annapurna, we are committed to protecting the privacy and personal information of our customers. Any data we collect through our website, online orders, or customer interactions — such as name, contact details, location, or order preferences — is used strictly to improve your experience, process your orders, and provide customer support. We do not sell, rent, or share your personal information with any third-party services, except those directly involved in processing your orders (like delivery partners or payment gateways). We use secure technologies and platforms to keep your information safe. By using our services or website, you agree to this policy. We may update this Privacy Policy from time to time, and changes will be posted on this page.

If you have any questions or concerns about your data, feel free to contact us directly via our official communication channels.

Terms & Conditions

By accessing and using the services of Rameshwar's Annapurna, including our website, online ordering platforms, and other communication channels, you agree to comply with the following terms:

• All content, images, and information provided on our site are for general use and are the property of Rameshwar's Annapurna. Unauthorized copying or reproduction is prohibited.
  
  

• Prices, offers, and availability of items are subject to change without prior notice.
  
  

• We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
  
  

• While we aim to deliver accurate and timely service, we are not liable for delays or errors caused by external factors (e.g., network issues, third-party delivery services).
  
  

• Any feedback or suggestions submitted by customers may be used for service improvement, marketing, or testimonials unless otherwise requested.
  
  

• Users are expected to provide accurate contact and delivery information while ordering. We are not responsible for issues caused by incorrect details.
  
  

• Use of our services indicates your agreement to these terms. If you do not agree, please refrain from using our services.
  
  

Return & Refund Policy

At Rameshwar's Annapurna, customer satisfaction is our top priority. As we deal in perishable food items like cakes, sweets, snacks, and meals, we follow a no return policy once the product is delivered.

However, if there is an issue such as:

• Damaged or wrong item delivered
  
  

• Product not as described
  
  

• Quality concerns reported immediately
  
  

We request customers to contact us within 2 hours of delivery with clear photo/video proof. After verifying the issue, we may offer a replacement, discount, or partial/full refund, depending on the situation.

Please Note:

• No refunds will be issued for incorrect delivery addresses or failed delivery due to customer unavailability.
  
  

• Custom-made or personalized cake orders are non-refundable unless damaged during delivery.
  
  

For support, please reach out to us via WhatsApp or call at 📞 +91 97714 86101.

All images/contents on this website are owned by 'Annapurna Restaurent' and are subject to copyright.