Privacy Policy

1. Who We Are

Rama Holidays International is a Jaipur-based travel company that specializes in providing customized tour and travel packages across India and international destinations. We offer complete travel solutions, including hotel bookings, air/rail tickets, visa services, and curated holiday experiences.

2. Information We Collect

We may collect the following types of information:

- Personal Information: Name, contact details (phone number, email address, address), date of birth, nationality, passport details, and identity proof required for bookings.
- Payment Information: Billing address, transaction details, and limited card/bank information (processed securely via authorized payment gateways).
- Travel Preferences: Destination choices, accommodation preferences, meal requirements, and other travel-related details.
- Website & Communication Data: IP address, device information, cookies, and communication records when you interact with us via website, email, or phone.

3. How We Use Your Information

We use your information for the following purposes:

- To process your booking and deliver travel services.
- To customize tour packages as per your preferences.
- To communicate booking confirmations, invoices, travel updates, and customer support.
- To send promotional offers, discounts, and travel deals (only with your consent).
- To comply with legal obligations, regulatory requirements, and fraud prevention.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

- Service Providers: Hotels, airlines, transport operators, visa agencies, and travel partners solely for fulfilling your booking.
- Payment Gateways: To securely process your transactions.
- Government Authorities: When required by law, for visa, immigration, or compliance purposes.
- Technology Partners: For secure hosting, data storage, and customer communication systems.

5. Data Security

We implement appropriate administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal data only for as long as required to fulfill your bookings, provide after-sales support, or comply with legal requirements.

7. Your Rights

You have the right to:

- Access the personal data we hold about you.
- Request corrections if your details are inaccurate or incomplete.
- Withdraw consent from receiving promotional communications.
- Request deletion of your data, subject to legal and contractual obligations.

8. Cookies Policy

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized offers. You can manage cookie preferences through your browser settings.

9. International Data Transfers

If you book international travel services, your data may be shared with suppliers located outside India. By using our services, you consent to such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

11. Contact Us

For questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Rama Holidays International
📧 Email: ramaholidays1@gmail.com