RAM AGENCIES
TERMS OF SERVICE
Effective Date: 18 August 2026
This Terms of Service document governs access to and use of the Ram Agencies website and the purchase of products through the website. Please read these Terms carefully before using the website or placing an order.
1. About the Website
This website is operated by Ram Agencies, having its registered office at Mysore Road, Bengaluru –560026. Throughout this website, the terms “we”, “us” and “our” refer to Ram Agencies. We offer this website, including all information, tools and services available through it, subject to your acceptance of these Terms and the policies referenced herein.
This website is intended to provide a platform through which individuals and businesses located in India may place orders for products offered by Ram Agencies. User registration is not required to place an order, unless otherwise specified on the website.
2. Acceptance of Terms
By accessing, browsing or using the website, or by placing an order through the website, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use the website or place an order through it. These Terms also include any additional terms, policies and conditions expressly referenced herein or made available through the website.
3. Changes to These Terms
We may update, modify or replace these Terms from time to time by publishing the revised Terms on this website. Any changes will become effective from the date specified in the updated Terms, or, if no date is specified, from the date of publication. Your continued use of the website after the revised Terms are published constitutes your acceptance of the updated Terms.
4. E-Commerce Platform
Our online store platform is provided by C Square. C Square provides the technology infrastructure that enables us to offer products and services through this website. Your purchase of products, including order processing, payment, delivery, returns and refunds, is between you and Ram Agencies, subject to these Terms and the applicable policies published on this website.
5. Online Store Terms and Eligibility
By using this website or placing an order, you represent that you are legally competent to enter into a binding agreement. If you permit a minor to access the website, you are responsible for supervising such use and for ensuring compliance with these Terms.
You must not use the website, our products or our services for any unlawful or unauthorized purpose or in violation of any applicable law or regulation. You must not introduce or transmit viruses, malware or other harmful code, or attempt to interfere with the security, functionality or operation of the website.
6. Order Placement and Acceptance
An order placed through our website constitutes an offer by you to purchase the selected products. An order is subject to acceptance by Ram Agencies. We may decline or cancel an order where, for example, a product is unavailable, there is an error in product or pricing information, payment cannot be processed, delivery to the specified location is unavailable, the order appears fraudulent or otherwise unlawful, or for any other legitimate reason. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website or its services without our prior written permission, except as permitted by applicable law.
7. Transmission and Payment Information
Information submitted through the website may be transmitted through various networks and may be subject to technical processing required for the operation of the website. Payment information is processed through the applicable payment service provider and is subject to the security measures and terms of that provider.
8. Accuracy, Completeness and Timeliness of Information
We endeavour to ensure that information published on the website is accurate and up to date. However,errors, inaccuracies or omissions may occasionally occur, including in product descriptions, pricing,availability or other information. We reserve the right to correct such errors and update information as necessary. The website may contain historical or archived information that is provided for reference purposes only and may not reflect current products, prices, availability or policies.
9. Products, Prices and Availability
Product prices displayed on the website may be changed from time to time. The price applicable to an order will be the price displayed at the time the order is placed, subject to correction of any pricing error and the terms applicable to that order.We endeavour to display product descriptions, images and colours as accurately as reasonably possible.However, actual product appearance, including colour, may vary depending on the device or display used to view the website.We may limit the quantity of products that may be purchased by a customer or restrict sales to certain Locations where necessary due to product availability, regulatory requirements, delivery limitations, inventory constraints or other legitimate business reasons.We may modify, suspend or discontinue any part of the website or its services from time to time ,including where necessary for maintenance, technical reasons, security reasons or business requirements.
10. Returns, Refunds and Cancellations
Returns, replacements, refunds and cancellations are subject to the Return, Refund and Cancellation Policy published on this website. Cold-chain products and products specifically identified as non-returnable or sold under special-rate terms may not be eligible for return due to applicable safety, storage and handling requirements, except where otherwise required by applicable law. For eligible products, any damage, defect, incorrect product or incorrect shipment should be reported within one day of delivery, together with such supporting information or photographs as may reasonably be requested.Cancellation requests may be considered only before dispatch and are subject to the applicable cancellation policy.
11. Payment Terms
Payment for products must be made using the payment methods made available on the website at the time of placing the order.You agree to provide accurate and complete payment and billing information. If payment is unsuccessful, reversed, declined or cannot otherwise be verified, we may cancel or place the relevant order on hold.We may cancel or limit orders where we reasonably believe that the order is fraudulent, unauthorised,unlawful or otherwise inconsistent with these Terms.Any applicable taxes, delivery charges or other charges will be displayed on the website or during the order process, as applicable.
12. Third-Party Services and Links
The website may provide access to certain third-party services or tools. Such services are provided by third parties and may be subject to their own terms and privacy policies. Your use of such services is subject to the applicable terms of the relevant third-party provider. The website may contain links to third-party websites or services that are not owned or controlled by Ram Agencies. We are not responsible for the content, availability, policies or practices of such third-party websites. Your use of third-party websites is subject to the terms and policies applicable to those websites.
13. User Feedback and Submissions
If you voluntarily submit reviews, feedback, suggestions or other content to us, you grant Ram Agencies permission to use, reproduce, modify and display such content for purposes related to operating, improving and promoting our services, subject to applicable law.You remain responsible for ensuring that any content you submit does not violate the rights of any third party or contain unlawful, misleading, abusive or malicious material.
14. Personal Information
The collection, use, storage and processing of personal information submitted through the website is governed by our Privacy Policy, which forms part of these Terms to the extent applicable. Please review the Privacy Policy before using the website or placing an order.
15. Errors, Inaccuracies and Omissions
The website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or other information. We reserve the right to correct such errors, update information and, where necessary, cancel an order affected by an obvious error. Where an order is cancelled for this reason, any payment received for the cancelled order will be handled in accordance with the applicable refund process.
16. Prohibited Uses
You must not use the website :for any unlawful purpose; to violate any applicable law or regulation; to infringe the intellectual property, privacy or other rights of Ram Agencies or any third party;to upload or transmit viruses, malware or other harmful code;to interfere with or attempt to circumvent the security or functionality of the website;to submit false, misleading or fraudulent information;to impersonate another person or entity;to access, collect or misuse personal information of other users; orto engage in any activity that may damage, disrupt or impair the website or its services. You must not upload, publish, transmit or otherwise make available through the website any content that belongs to another person and which you do not have the right to use; is unlawful, defamatory, obscene, threatening, abusive or invasive of privacy; infringes any intellectual property or other proprietary right;contains malicious software or harmful code; impersonates another person or misrepresents the sourceof information; is knowingly false or misleading; or violates any applicable law or regulation.
17. Disclaimer of Warranties
We do not guarantee that access to the website or its services will always be uninterrupted, timely, secure or error-free. The website and its services are provided on an “as available” basis, subject to applicable law. While we endeavour to provide accurate information, we do not guarantee that all information available through the website will always be complete, accurate, current or error-free.We endeavour to supply products that conform to the applicable product descriptions and qualityrequirements. Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded or restricted.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Ram Agencies will not be liable for indirect, incidental, special or consequential losses arising from the use of, or inability to use, the website or services .Nothing in these Terms shall exclude or limit any liability or responsibility that cannot lawfully be excluded or limited under applicable law.
19. Indemnification
You agree to indemnify and hold harmless Ram Agencies, its officers, employees, agents and service providers from claims, losses, liabilities and reasonable costs arising from your material breach of these Terms, your unlawful use of the website or your violation of the rights of any third party, to the extent permitted by applicable law.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall continue in full force and effect.
21. Termination
These Terms will remain effective while you access or use the website or have an outstanding order or obligation under these Terms, unless terminated in accordance with this section. We may suspend or terminate your access to the website, or cancel or restrict an order, if we reasonably believe that you have materially breached these Terms, engaged in fraudulent or unlawful activity, or otherwise misused the website. Any obligations or liabilities incurred before termination shall survive termination to the extent required for their enforcement.
22. Entire Agreement
These Terms, together with the policies expressly incorporated into them and any applicable order-specific terms, constitute the agreement between you and Ram Agencies regarding your use of the website and purchase of products through it, and supersede prior communications relating to the same subject matter.
23. Intellectual Property
All content on this website, including text, graphics, logos, images, website design, trademarks and other materials owned or used by Ram Agencies, is protected by applicable intellectual property laws. You may not reproduce, copy, modify, distribute, publish or commercially exploit such content without prior written permission, except as permitted by applicable law. Third-party trademarks, brand names and product names appearing on the website remain the property of their respective owners.
24. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, courts located in Bengaluru, Karnataka shall have jurisdiction over disputes arising out of or relating to these Terms.
25. Changes to Terms
The current version of these Terms will be available on this website. We may update or modify these Terms from time to time, and the revised version will become effective as specified in the updated Terms.
26. Contact Us
If you have any questions regarding these Terms, please contact us at:
Ram Agencies Registered Office: Mysore Road, Bengaluru – 560026
Email: ramagencies8448@gmail.com
Phone: 08026611630
27. Related Website Policies
The following policies should be made available on the website and linked from the relevant pages:
Privacy Policy.
Shipping & Delivery Policy.
Return, Refund & Cancellation Policy.
Contact / Grievance Information.
These policies should be reviewed and finalised based on the actual website functionality, payment methods, delivery model and products offered by Ram Agencies.