Unlocking key user pain points through research and synthesis, to shape a more human-centered health app experience. 

Turning research insights into a fresh UI and engaging new features for a supportive, user-focused health app. 

A self-initiated case study proposing actionable UX improvements for a more usable and trustworthy travel site.

Creating a voice-first experience that empowers users through personalisation, built-in accessibility and transparent data use.