Rajbagh Wellness operates the Rajbagh Wellness mobile application (the "App"), designed exclusively for guests of Rajbagh — A Holistic Wellness Retreat. This Privacy Policy explains how we collect, use, and protect your information when you use our App.
When you use the App, we may collect the following information:
Identity & Contact Information: Your name, Unique Health ID (UHID), and registered mobile number, used to securely sign you in.
Health & Wellness Information: Details related to your personalized care plan, including your daily schedule of therapies, yoga sessions, meals, and consultations at Rajbagh.
Enquiry Information: Details you submit through the Enquiry feature, such as your name, package of interest, preferred duration of stay, and any description you provide.
Usage Information: Basic information about how you interact with the App, such as pages viewed and features used, to help us improve your experience.
We use the information we collect to:
Verify your identity and provide secure sign-in using your UHID and mobile number
Display your personalized daily schedule of therapies, yoga sessions, meals, and consultations
Allow you to view and manage your profile and patient details
Process and respond to enquiries you submit through the App
Send you notifications and updates about your sessions, offers, and wellness information
Improve and maintain the App's features and performance
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with:
Authorized staff and practitioners at Rajbagh Wellness Retreat for the purpose of coordinating your care and therapy schedule
Service providers who help us operate the App (e.g., hosting providers), under strict confidentiality obligations
Authorities, where required by law
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is 100% secure.
We retain your information for as long as necessary to provide our services to you and to comply with our legal and administrative obligations, after which it is securely deleted or anonymized.
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: info@rajbaghwellness.com
Phone: +91 9119143535 / +91 88298 33535