Last Updated: August 13, 2026
This Privacy Policy applies to the Iloanu mobile application (“App”), operated by Raising Ventures. This policy explains how we collect, use, store, protect and disclose your personal information when you use our financing service in Malaysia, and describes your privacy rights.
By accessing and using this App, you acknowledge that you have read and understood this Privacy Policy and consent to our data‑handling practices described herein.
We collect information that you voluntarily submit during registration and financing application process, together with automatic device information:
Personal identifiers: full name, email address, phone number, identity document details
Financial & employment information: income, bank account details, employment information required for financing assessment
Device information: device model, operating system, app version, IP address, app usage logs, anonymized analytics data
Notice: Our App does not request or collect contacts, SMS, call logs, precise location or broad storage permissions, complying with Google Play personal‑loan policy requirements.
We use collected data solely for the below legitimate purposes:
Verify your identity and process your financing application
Assess financing eligibility, approve and deliver financing services
Process repayment, send service‑related notifications and customer support
Prevent fraud, security risk detection and regulatory compliance
Improve App performance, troubleshoot technical issues
We will not use your personal data for unsolicited marketing without your explicit consent.
We do not sell your personal information to third‑parties. We may disclose your data only in limited circumstances:
To authorized service providers assisting our financing operation, bound by strict data‑protection obligations
When required by Malaysian law, court order or regulatory authority requests
For fraud prevention and credit‑risk verification purposes
No personal identifiable data will be shared for advertising purposes.
We adopt industry‑standard security safeguards including encrypted data transmission, secure server storage, access control mechanisms to protect your personal and financial data against unauthorized access, loss or leakage.
Nevertheless, no internet‑based transmission or electronic storage method can guarantee absolute security.
We retain your personal data only as long as necessary to fulfil financing‑service purposes, or as required under applicable Malaysian legal and regulatory requirements. Once data is no longer needed, we will securely delete or anonymize your information.
Subject to Malaysian local regulations, you have the right to access, correct, update or request deletion of your personal data.
You may submit your data‑related request via our contact email below. We will respond within reasonable time.
This App is intended for users aged 18 years and above. We do not knowingly collect personal information from users under 18. If you believe we have collected minor’s information, please contact us immediately.
Our App may contain links to third‑party websites or services. We take no responsibility for the privacy practices of external third‑party platforms. Please review their respective privacy policies.
We may revise this Privacy Policy from time to time. When updates occur, we revise the “Last Updated” date at the top of this document. Material changes will be notified via in‑app notice. Continued use of the App after revisions constitutes your acceptance of updated terms.
If you have any questions, concerns or requests regarding this Privacy Policy and our data practices, please contact us:
Operator: Raising Ventures
Email: loanspot20@gmail.com