How fast is the turn-around time?
It really depends on the workload, staff availability, and seasonality; currently most stringing is completed within 1-2 days.
Can I bring my own strings?
In most cases yes. Exceptions are when players unknowingly bring in counterfeit products or very cheaply made strings that might actually damage the stringing machine and tools. We currently charge $20 for badminton and $25 for tennis.
Can I make an appointment/reservation?
We spent months experimenting with varies ways to maximize both your efficiency and ours. Unfortunately due to constant lateness and no-shows we can no longer afford to set up appointments.
Can you string my racket the same day?
In most cases customers drops off the rackets and the rackets join the que. We do offer a "Rush" service where for $10 extra per racket, your racket will jump to the front of the que and be strung immediately. The ability to rush is not guaranteed, however; we wouldn't be able to tell you how long it'll take until you actually arrive at the shop and commit to stringing.
Which brands' product do you offer?
We offer a decent selection of products from Yonex, Lining, Victor, Hundred, Toalson, and more. We have some of the best racket selections in the country, along with a decent selections of other playing essentials such as shoes, apparel, varies types of grip tapes, headband/wristbands, and more.
Is your product authentic?/do they come with a warranty?
All of our products come directly from official regional distribution channels and are backed by the manufacturer's warranty. note that rules and regulations may vary slightly between manufacturers. We will provide you with all the necessary details upon purchase, ensuring you have the information you need for a smooth experience.