RABBIT CBD CO.
Refund / Cancellation Policy

Order Lead Time
Typically, we will process orders within one to three (1 to 3) business days. During a busy holiday season, it may take three to five (3 to 5) business days to process the orders.

Order Fulfillment

Fulfillment time could take up to two (2) business days if received before 11AM PST. Order delivery times are set by the selected shipping method.

Order Cancellations

Cancellation requests must be emailed to RabbitCBD@RabbitCBD.shop and must state “CANCELLED” with the referenced order number within two (2) days of the order.

Shipping Errors/Damaged Goods

Customer must notify the Company of any shipping errors or goods damaged in transit within two (2) days of receipt of shipment. Goods damaged are subject to review by the Company. Customer must comply with the review by furnishing images, documentation, and additional requests at the discretion of the Company. Qualifying orders, the company with either refund the customer or send a replacement product at no extra charge.

Returns

All CBD and Hemp products are consumables and generally no returns will be accepted, HOWEVER, returns will be reviewed on a per case basis. It is under the discretion of the Company to refund, exchange, or accept returned goods. The return date window must be within 7 days of the receipt date of the product.

Shipping

If approved, to initiate a return, please email us at RabbitCBD@RabbitCBD.shop . We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 707 S ADAMS ST, SPOKANE, WA 99204

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If

you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange or to impose different or additional conditions.