1. Introduction
Welcome to Raay Scanner. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application. We are committed to ensuring that your privacy is protected.
2. Data Collection and Usage
Our application requires certain permissions and uses specific technologies to provide its core functionalities:
Camera Permission: We require access to your device's camera strictly for scanning purposes (QR codes, Barcodes, Documents, Math problems, and Colors).
Local Storage: Your scan history is initially stored locally on your device using a local database.
Google Drive Integration: For backup and restore features, the app requests access to your Google Drive (drive.file scope). Your local database is backed up securely to your personal Google Drive. We do not have access to your other Google Drive files, and we do not store this backup on our own servers.
Authentication & Premium Status: We use Firebase Authentication and Cloud Firestore strictly to securely verify your identity, manage your premium status, and track your daily usage quotas (e.g., standard vs. AI analysis limits). Only your unique user ID (UID) and email are securely processed for this purpose.
3. Artificial Intelligence (AI) & Image Processing
To provide advanced features such as Math solving and Document scanning (OCR), our app utilizes external Artificial Intelligence services. When you use these specific AI features, the captured images may be securely transmitted to third-party AI providers solely for the purpose of generating the requested result. We do not use your personal images or scans to train our own AI models, and these images are not permanently stored on our servers.
4. In-App Purchases and Subscriptions
We offer a PRO version and premium features through in-app purchases. All payment transactions are securely processed by third-party app store providers (such as Google Play Billing). We do not collect, process, or store your financial information, such as credit card numbers. We only securely store the status of your subscription to ensure you have access to premium features across your devices.
5. Third-Party Services
We use the following third-party services which may process information to provide their respective functionalities:
Google Play Services & Google Play Billing
Google AdMob: To serve personalized or non-personalized ads to free-tier users.
Firebase Analytics & Crashlytics: To monitor app performance and improve stability.
Third-party AI APIs: For image processing(such as Math solving and Document scanning (OCR)).
6. Data Security
We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. Your backups remain entirely within your personal Google account infrastructure.
If you wish to delete your account and all associated data from the Raay Scanner app, you can do so easily.
How to request account and data deletion:
Method 1 (In-App): Open the Raay Scanner app, navigate to Settings, tap on "Delete Account," and follow the on-screen prompts.
Method 2 (Via Email): Send an email to raayapp.suport@gmail.com with the subject "Account Deletion Request - Raay Scanner". Please send the email from the address associated with your Google Sign-In account. We will process your request within 7 business days.
Types of data that will be deleted:
Your User ID and authentication data (Google Sign-In association).
All scanned documents, images, and PDFs synced to our cloud services.
Your app usage history and preferences.
Data Retention: Once the deletion process is completed, all your personal data and files are permanently removed from our active servers. We do not retain any of your personal data after the deletion request is fulfilled.
7. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
raayapp.suport@gmail.com