Effective Date: Nov 12, 2025

RaadiAll Team ("Service Provider") built the RaadiAll App as a free service. This app is intended for bus ticket booking. This page explains our policies regarding the collection, use, and disclosure of personal information for those who choose to use our Service.

1. Collection and Use of Information

The application does not collect any personal information when you download and use it, unless you explicitly provide it.

The app does not collect or track your device’s specific location.

For a better experience and to enable certain features, you may be asked to provide personally identifiable information such as your name and phone number.

This information is stored securely and used only for the purposes described in this Privacy Policy — for sending important updates, notifications, and promotional offers relevant to your needs.

2. Third-Party Access

We do not share your personal data with third parties except in the following cases:

The app may use third-party services (such as Google Play Services) that may collect information as part of their standard operation. These services have their own privacy practices.

Aggregated, anonymous usage data may be used periodically to help improve the service.

Information may be disclosed only:

To comply with legal obligations (such as a court order or government request).

To protect the safety, rights, or property of users or others.

With trusted third-party service providers working on behalf of RaadiAll Team, under strict confidentiality agreements.

3. Opt-Out Rights

You can stop all collection of information by uninstalling the application using your device’s standard uninstall process at any time.

4. Data Retention Policy

We retain the information you provide for as long as your account is active or as necessary to provide our services.

If you wish to delete your data, please contact us at:

📧 Email: support@raadiall.com

📞 Phone: +252 63 8777137

We will process your request within a reasonable timeframe.

5. Children’s Privacy

This application is not intended for children under the age of 13.

We do not knowingly collect or solicit personal data from children.

If we discover that a child under 13 has submitted personal information, we will delete it immediately.

6. Security

We value your trust and are committed to protecting your information.

The Service Provider uses electronic, physical, and procedural safeguards to secure your data and prevent unauthorized access or disclosure.

7. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any changes will be posted on this page.

You are encouraged to review this policy periodically.

Continued use of the app after any modifications constitutes your acceptance of the updated policy.

8. Your Consent

By using the RaadiAll App, you agree to this Privacy Policy and consent to the collection and use of your information as described herein.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

👤 RaadiAll Support Team

📧 Email: support@raadiall.com

📞 Phone: +252 63 8777137