ABOUT QUALITY PROCEDURE NO. 23
Provision of Technical Assistance
This procedure starts from the receipt of OPB/Directive from Top Management (Categories A & B)/ Letter-Request (Category C) up to the actual provision of the Technical Assistance or issuance of Letter-Reply for disapproved requests and administration of Customer Satisfaction Survey and Post-Training Evaluation.
Provision of Technical Assistance Categories:
CATEGORY A | Trainings/Seminars (OPB-Based)
CATEGORY B | Forum/Symposium/Summit/Conferences
CATEGORY C | Demand-driven Technical Assistance
click HERE for a copy of QP 23 as of June 01, 2023