At Quix VPN, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Chrome Extension. We are committed to ensuring your data remains private and secure, adhering to a strict no-logs policy, meaning we don’t track or store any browsing activity. By using Quix VPN, you agree to the terms outlined here.
1. No-Logs Policy
We enforce a no-logs policy across all platforms, including our Chrome Extension. This means we do not track or store any information about:
Websites you visit.
DNS queries.
Data or content accessed while using the VPN.
Your privacy is protected at all times, and no browsing history or activity is retained after your session ends.
2. Data We Collect
While using the Quix VPN Chrome Extension, we collect only the minimum information necessary to provide and improve our service:
Connection Data:
Connection timestamps (when you connect and disconnect).
Bandwidth usage.
Server location selected.
Session duration.
Usage Data:
Browser type and version.
Operating system.
Aggregate data on how frequently the extension is used, to help improve performance and enhance user experience.
Device Identifiers: We may collect non-personal device identifiers, such as Device IDs or MAC addresses, to enforce subscription limits and ensure secure connections.
Crash Reports and Diagnostics: In case of errors or crashes, we may collect anonymous diagnostic data to troubleshoot and improve performance.
We do not collect any personally identifiable information (PII) such as your name, email address, or payment details through the Chrome Extension.
3. How We Use Your Information
The information we collect is used exclusively to:
Maintain and improve our VPN services.
Monitor server performance and connection stability.
Prevent unauthorized access and ensure secure VPN connections.
Troubleshoot technical issues or crashes.
Important: We do not sell, rent, or share your personal data with third parties.
4. Data Sharing and Third Parties
No Data Sharing: We do not share your personal information with any third parties. Your browsing activity, connection details, and usage data are not shared, sold, or traded.
Payment Processors: If you subscribe to Quix VPN premium services, third-party processors (such as Google Pay or Stripe) handle all financial transactions. We do not store any payment details on our servers.
Analytics Tools: We may use anonymous data from analytics tools like Firebase to monitor app performance and improve our service. These tools comply with global privacy standards and do not track personal information.
5. Connection Privacy and Local Restrictions
While Quix VPN aims to provide unrestricted access to the internet, some content may be restricted based on the location of the VPN server you connect to. It is the user's responsibility to comply with the laws of the region where the VPN server is located. Quix VPN cannot guarantee access to all websites or services in areas where VPN usage is restricted by local regulations.
6. Cookies
We do not use cookies in the Quix VPN Chrome Extension. However, cookies may be used on the Quix VPN website to improve user experience, which you can manage or disable through your browser settings. These cookies do not store personal information.
7. Children's Privacy
Quix VPN does not knowingly collect or store information from children under the age of 13. Our service is not designed for use by children, and we encourage parents and guardians to take an active role in their children's online activities.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors, and we encourage you to review it periodically for the latest information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, Please contact us:
Email: info@quix-vpn.com