1. Hardware and Software Support
Troubleshooting and repairing computers, laptops, printers, and mobile devices
Installation and configuration of operating systems (Windows, macOS, Linux)
Software installation, updates, and license management
2. Cybersecurity and Data Protection
Antivirus and malware protection
Firewall and network security configuration
Backup solutions and disaster recovery
3. Helpdesk and Remote Support
1st, 2nd, and 3rd line technical support
Remote desktop troubleshooting (via tools like TeamViewer, AnyDesk)
Multilingual support (especially English)
4. Cloud Services Support
Microsoft 365/Google Workspace support
Azure, AWS, and Google Cloud configuration and monitoring
Cloud migration services
5. Network and Infrastructure Support
Setting up and managing routers, switches, and firewalls
VPN and remote access configuration
Server installation and management (Active Directory, file servers, etc.)
6. IT Support for Businesses
On-site and remote support for employees
Device lifecycle management
IT procurement and vendor management
Support agreements with SLAs (Service Level Agreements)