Privacy Policy

Privacy Policy for QuickeMart Platform (User, Seller & Delivery Apps)

Effective Date: July 21, 2026

Welcome to QuickeMart ("QuickeMart", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how QuickeMart collects, uses, stores, and protects your information when you use any of our mobile applications, including:

• QuickeMart (Customer/User App)

• QuickeMart Seller (Seller App)

• QuickeMart Delivery (Delivery Partner App)

By using any QuickeMart application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the app you use, we may collect the following information.

Personal Information

• Full Name

• Mobile Number

• Email Address

• Profile Photo (optional)

• Password (encrypted)

• Delivery Partner ID (Delivery App)

• Business Name (Seller App)

• Store Information (Seller App)

• Vehicle Information (Delivery App)

Account Information

When creating an account, we may collect:

• Login credentials

• User profile details

• Business profile (Seller)

• Delivery partner profile

• Saved addresses (User App)

Order Information

To provide our services, we collect:

• Order details

• Product information

• Delivery address

• Pickup address

• Order status

• Transaction history

• Customer notes

Payment Information

Depending on the payment method, we may collect:

• Payment status

• Transaction ID

• Wallet balance (if available)

We do not store complete debit card, credit card, or banking credentials on our servers.

Location Information

Location access may be used to:

User App

• Detect your current location

• Show nearby stores

• Calculate delivery charges

• Track active deliveries

Seller App

• Verify store location

• Display store location to customers

• Manage deliveries

Delivery App

• Navigate to pickup locations

• Navigate to customer addresses

• Update live delivery status

• Track active deliveries

Location is collected only when necessary for providing services.

Device Information

We may automatically collect:

• Device Model

• Operating System

• App Version

• Device Identifier

• IP Address

• Crash Reports

• Performance Information

Photos & Camera

Camera and gallery access may be used for:

• Uploading profile photos

• Product images (Seller)

• Store images (Seller)

• Delivery proof (Delivery)

• Verification documents

The app only accesses files that you choose to upload.

2. How We Use Your Information

We use collected information to:

• Create and manage accounts

• Process orders

• Deliver products

• Assign delivery partners

• Display nearby stores

• Process payments

• Improve app performance

• Provide customer support

• Send notifications

• Detect fraud and unauthorized activity

• Maintain platform security

• Comply with legal requirements

3. Notifications

We may send notifications regarding:

• Order updates

• Delivery updates

• Payment confirmations

• Promotions (if enabled)

• Seller alerts

• Delivery requests

• Important announcements

You can control notifications through your device settings.

4. Foreground Location Services

QuickeMart may use foreground location services during active deliveries or navigation to:

• Track ongoing deliveries

• Provide navigation

• Improve delivery accuracy

• Display live order status

Location tracking occurs only when required for active services.

5. Information Sharing

We do not sell your personal information.

Information may be shared only with:

• Customers

• Sellers

• Delivery Partners

• QuickeMart Administrators

• Payment service providers

• Cloud service providers

• Government authorities when legally required

Only the minimum information necessary to complete services is shared.

6. Third-Party Services

QuickeMart may use trusted third-party services including:

• Google Maps

• Firebase Authentication

• Firebase Cloud Messaging

• Firebase Analytics

• Firebase Crashlytics

• Google Play Services

• Secure Payment Gateways

These providers have their own privacy policies.

7. Data Security

We use reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

Although we strive to protect your data, no online system can guarantee complete security.

8. Data Retention

We retain information only for as long as necessary to:

• Provide our services

• Complete transactions

• Resolve disputes

• Meet legal obligations

• Improve platform performance

When no longer required, data is securely deleted or anonymized where applicable.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Update or correct your information

• Delete your account

• Request deletion of personal data

• Withdraw certain permissions through device settings

Some information may be retained where required by law.

10. Children's Privacy

QuickeMart applications are not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the revised Effective Date. Continued use of the apps after updates indicates acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

QuickeMart

Email: arvit@quickemartcom.com