# PRIVACY POLICY
**Effective Date:** October 2, 2026
**Application Names:** Quickdrops India, Quickdrops India Partner, Quickdrops India delivery
**Privacy & Support Email:** [quickdrop.pvt@gmail.com](mailto:quickdrop.pvt@gmail.com)
## 1. INTRODUCTION
Quickdrops India ("we", "us", or "our") respects your privacy and is committed to protecting personal information processed through our applications and services.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use QuickDrop, Quickdrops India Partner, Quickdrops India delivery, and related services operated by QuickDrop.
Our platform provides access to taxi booking and navigation, food delivery, Quick Commerce, and pharmacy services.
This policy applies to customers, drivers, delivery partners, restaurants, stores, pharmacies, and other participating business partners.
Different applications may collect and process different information depending on the features used and the role of the account holder.
## 2. APPLICATIONS COVERED
This Privacy Policy covers:
1. Quickdrops India — Customer Application
2. Quickdrops India Partner — Restaurant, Store, and Pharmacy Partner Application
3. Quickdrops India delivery— Delivery Partner Application
4. Related websites, backend services, APIs, and other Quickdrops India services where applicable.
## 3. INFORMATION WE COLLECT
The information collected depends on the application, permissions granted, and services used.
### 3.1 Account and Personal Information
We may collect information such as:
* Name
* Mobile phone number
* Email address
* Profile photograph, if provided
* Account and authentication information
* Saved addresses
* City, state, and postal code
* Other information provided during registration or profile updates
### 3.2 Location Information
Depending on the application's functionality, we may collect precise or approximate location information, including:
* Current device location
* Taxi pickup and drop-off locations
* Ride-related location information
* Driver location
* Delivery pickup and drop-off locations
* Delivery partner location
* Restaurant or store location
* Location information associated with navigation and service fulfilment
We use location information where necessary to support taxi booking, route guidance, nearby restaurant and store discovery, delivery assignment, delivery tracking, and other location-based features.
Location collection depends on the permissions granted and the features being used.
Where an application uses background location during an active ride or delivery, the relevant functionality and purpose will be disclosed to users as required by applicable policies and law.
You can manage location permissions through your device settings. Disabling location access may limit certain features.
### 3.3 Taxi Booking and Ride Information
When you use taxi services, we may process:
* Pickup and destination information
* Ride requests and booking details
* Ride status
* Assigned driver information
* Vehicle information where applicable
* Trip route and location updates
* Fare and transaction information
* Ride history
* Cancellation information
* Customer support communications related to rides
Relevant ride information may be shared with the assigned driver to facilitate the requested trip.
### 3.4 Food, Quick Commerce, and Pharmacy Orders
When you place an order, we may process:
* Ordered food or products
* Restaurant or store information
* Product details and quantities
* Order amount
* Delivery address
* Order status
* Order history
* Delivery information
* Cancellation and refund information
* Transaction identifiers
Information necessary to fulfil an order may be shared with the relevant restaurant, store, pharmacy, delivery partner, or payment service provider.
### 3.5 Delivery Partner Information
For delivery partner accounts, we may collect:
* Name and contact information
* Account and profile information
* Vehicle information, where applicable
* Verification documents, where required
* Assigned delivery details
* Order pickup and delivery status
* Location information required for delivery operations
* Delivery history
* Device and application information
This information may be used to verify accounts, manage delivery assignments, provide navigation, update order status, support customer tracking, and maintain operational security.
### 3.6 Restaurant, Store, and Pharmacy Partner Information
For participating business partners, we may collect:
* Business or store name
* Owner or authorised representative's name
* Contact information
* Business address and location
* Menus and product listings
* Prices and availability
* Order information
* Business verification information
* Documents submitted during onboarding
* Payment settlement information where applicable
* Partner account and application information
This information may be used to create partner accounts, manage business listings, process orders, support fulfilment, facilitate settlements, and provide customer support.
### 3.7 Device and Technical Information
Depending on the application's implementation and integrated services, we may process:
* Device model and operating system
* Application version
* IP address
* App-related identifiers
* Push notification tokens
* Crash reports
* Performance and diagnostic information
* Network and technical logs
This information may be used for application functionality, troubleshooting, security, performance monitoring, and service reliability.
## 4. HOW WE USE INFORMATION
We may use information to:
* Create and manage accounts
* Authenticate users, drivers, and partners
* Provide taxi booking and navigation
* Match ride requests with available drivers
* Process food, Quick Commerce, and pharmacy orders
* Manage delivery assignments
* Facilitate order fulfilment
* Provide ride and delivery tracking
* Display order and ride status
* Communicate service updates
* Process payments and settlements through relevant providers
* Provide customer and partner support
* Prevent fraud and unauthorised activity
* Maintain application security
* Diagnose technical issues
* Improve application performance
* Comply with applicable laws
* Resolve disputes and maintain necessary business records
We process information for purposes consistent with this policy and applicable law.
## 5. MAPS, NAVIGATION, AND LOCATION TRACKING
Quickdrops India may use mapping and navigation services to support route guidance, location search, pickup and drop-off selection, taxi trips, and delivery operations.
Location information may be transmitted to our servers or relevant service providers when required to provide these features.
For rides and deliveries, location information may be shared with the relevant customer, driver, or delivery partner to facilitate the requested service and provide applicable tracking functionality.
If background location is used, it is intended to support the disclosed ride or delivery functionality for which it is collected. Actual collection depends on the relevant app's implementation and permissions.
## 6. PERMISSIONS
Depending on the features used, our applications may request permissions such as:
* Location
* Notifications
* Camera
* Photos or media access
* Other permissions necessary for specific features
Permissions are requested when needed for relevant functionality. You may manage permissions through your device settings.
We do not claim to use every listed permission in every application. The permissions required depend on the specific app and its implementation.
## 7. HOW WE SHARE INFORMATION
We may share relevant information with the following parties when necessary to provide our services.
### 7.1 Customers and Drivers
Information required for a taxi booking may be shared between the customer and assigned driver, including relevant pickup and destination details, booking information, and trip status.
### 7.2 Customers and Restaurants or Stores
Relevant order details may be shared with the restaurant, store, or pharmacy responsible for fulfilling an order.
### 7.3 Customers and Delivery Partners
Information required to complete a delivery may be shared with the assigned delivery partner, including relevant pickup details, delivery address, order information, and delivery status.
### 7.4 Service Providers
We may use third-party service providers for hosting, maps, authentication, notifications, payment processing, analytics, crash reporting, and technical infrastructure.
These providers may process information as necessary to provide services to us, subject to applicable agreements and legal requirements.
### 7.5 Legal and Safety Requirements
We may disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, investigate fraud, protect users, enforce agreements, or defend our legal rights.
We do not sell personal or sensitive user information.
## 8. THIRD-PARTY SERVICES
Our applications may integrate third-party services and SDKs, including mapping, authentication, hosting, payment, notification, analytics, and crash-reporting technologies.
These services may process information according to their configurations and applicable privacy policies.
We are responsible for reviewing the data practices of services integrated into our applications and reflecting relevant collection and sharing practices in our disclosures.
## 9. DATA SECURITY
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure.
Where appropriate, information transmitted between our applications and servers is protected using HTTPS/TLS or other suitable security measures.
No method of electronic transmission or storage can be guaranteed to be completely secure.
## 10. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, maintain accounts and transaction records, meet legal obligations, prevent fraud, resolve disputes, and enforce applicable agreements.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.
Where information is no longer required, we will delete it or otherwise handle it in accordance with applicable law and our retention procedures.
## 11. ACCOUNT AND DATA DELETION
Users, drivers, delivery partners, and business partners may request deletion of their accounts and associated personal information.
Deletion requests may be submitted through the account deletion functionality available in the relevant application or through our designated external account deletion webpage.
For assistance, contact:
**[quickdrop.pvt@gmail.com](mailto:quickdrop.pvt@gmail.com)**
We will process valid requests in accordance with applicable law.
When an account is deleted, associated personal information will be deleted unless retention is necessary or legally permitted for purposes such as regulatory compliance, accounting, payment disputes, fraud prevention, security, or legal claims.
Where information must be retained, we will limit retention to the applicable purpose and period.
Uninstalling an application does not itself submit an account deletion request.
## 12. CHILDREN'S PRIVACY
Our services are not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If a parent or legal guardian believes that a child has provided personal information inappropriately, they may contact us at [quickdrop.pvt@gmail.com](mailto:quickdrop.pvt@gmail.com).
## 13. INTERNATIONAL DATA PROCESSING
Depending on our infrastructure and third-party service providers, information may be processed or stored outside your state or country.
Where required, we will take appropriate measures in accordance with applicable data protection laws.
## 14. YOUR PRIVACY CHOICES
Depending on the features available and applicable law, you may be able to:
* Update your account information
* Manage device permissions
* Disable notifications
* Request account deletion
* Submit privacy-related questions or requests
* Raise concerns about how your information is processed
Some information may be necessary to provide particular services. Restricting its use may affect the availability of certain features.
## 15. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our applications, services, technology, legal requirements, or data practices.
The effective date at the beginning of this document will be updated when appropriate.
We encourage you to review this policy periodically.
## 16. CONTACT INFORMATION
For privacy questions, data-related requests, account deletion, or complaints, contact:
**Quickdrops India**
**Email:** [quickdrop.pvt@gmail.com](mailto:quickdrop.pvt@gmail.com)
Please include the relevant application name and sufficient information to help us identify your account and respond to your request.
## 17. ACKNOWLEDGEMENT
By using Quickdrops India, Quickdrops India Partner, or Quickdrops India delivery, you acknowledge that you have had the opportunity to review this Privacy Policy.
Our collection and processing of personal information remain subject to applicable law, relevant permissions, and the disclosures presented in the applications.
**Quickdrops India**
**Quickdrops India Partner**
**Quickdrops India delivery**
Privacy & Support: [quickdrop.pvt@gmail.com](mailto:quickdrop.pvt@gmail.com)