Hello,
This email is regarding your installation services purchased at Home Depot. We have been trying to reach you to schedule a visit but have been unable to connect with you. Please reply to this email, contact us via Live Chat or call us at 1-866-379-0696 and we will be happy to assist you.
Kind regards,
Hello,
Thank you for reaching out.
To book an installation appointment, We need the following information:
1. When is your confirmed delivery date from the store?
2. Please verify the information on file.
Full name
Full installation address
Daytime Phone Number
Email address
We only have weekday appointments in the morning between 7 a.m. and 12 p.m. and afternoon between 12 p.m. and 5 p.m. It may vary depending on the technician's availability in your area.
Thank you!
Best regards,
Have you already pay the installation service?
Okay thank you for confirming. You called the right company but not in the right department, so i will transfer this line to the sales department and they will be the one who will going to discuss you.
Hello,
Good day!
We're pleased to confirm that your appointment has been successfully booked for:
Date: Saturday, May 25, 2024
Time: Afternoon: 12:00 PM - 5:00 PM
The technician will contact you to confirm the visit time and make arrangements according to your availability. Please ensure that someone aged 18 or older will be present on-site on the scheduled date, and that the work area will be accessible for the technician.
A confirmation email has also been sent for your records. If you have any questions or concerns, please feel free to reach out to us.
Thank you for your time and have a great day!
Best regards,
Hi [Montana],
I hope this message finds you well. I'm reaching out to provide an update on a customer refund inquiry.
A customer called in today requesting an update on their refund status. They're eager to receive further information regarding the refund process.
Could you please provide an urgent update on the status of this refund request? Any details you can provide would be greatly appreciated.
Thank you for your prompt attention to this matter.