QuickBooks Update Error 12152

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Reasons Behind the Existence of QuickBooks Update Error 12152?


QuickBooks requires good internet connectivity to function and bring out the best features for its users to manage their accounting tasks efficiently. Subsequently, it fails to fulfill the user commands if the internet connection is compromised. That’s the case with the QuickBooks error 12152. It is directly related to improper internet settings of the computer as it shows up during activities that require a proper internet connection, be it downloading updates or checking your bank activities.


Before heading straight to the solutions of the QuickBooks connection error 12152, check out its causes given below.

  1. The date and time settings of the computer system are not correct.

  2. If internet settings are not compatible with QuickBooks.

  3. The system files are corrupted.

  4. Corrupt computer settings are causing the error in QuickBooks.

  5. The QB installation files are corrupted due to incorrect installation.

  6. QuickBooks cannot read or write the license data of the application.

  7. The Windows API keys are malfunctioning.

  8. The QuickBooks application, in this case, is outdated.


When the QuickBooks error 12152 shows up, the first thing to do is ensuring that your internet connection is on. If it is, you should quickly connect to an expert on QB errors to get assistance. Call on the toll-free number 1.800.579.0391 to get one.

What are the Solutions to Troubleshoot the QuickBooks Error 12152?

Below are the steps to effectively fix the error 12152 in QuickBooks.


Solution- 1: Verify the Date and Time Settings on Your Computer

Wrong time and date affect your activities on internet-based authorization schemes of the QuickBooks negatively. So, it is important to keep a check on the date and time of your computer system and correct their settings if need be.

  1. At the bottom right of the computer screen, right-click on the time and date section.

  2. Select Adjust date / time and click on the Change date and time…

  3. Enter the right information and click on Apply.

  4. Select OK at the end to save the changes and restart your computer system.


Solution- 2: Reset Your Internet Options Settings



It might be possible that some software has made changes to your internet settings that are not compatible with the QuickBooks application. In that case, follow the steps mentioned below to reset the settings back to the original.

  1. Exit from QuickBooks and go to the Control Panel.

  2. In the search bar, type Internet Options and select it to open the Internet Properties window

  3. Go to the Advanced Tab and click on the Restore Advanced Settings option.

  4. Select OK and reopen QuickBooks to check if the error is gone.


Solution- 3: Restore Your Computer Settings and System Files


If the above solution does not fix the problem, you may have to restore the computer’s settings. Follow the steps mentioned below to perform the action.

  1. Log in to the computer system as an administrator and go to the Start button.

  2. Click on All Programs and select Accessories.

  3. Click on the System Tools and select the System Restore option.

  4. As a new window comes up on the screen, click on the Restore my computer to an earlier time option and click on the Next button on the System Restore option.

  5. Click on Next and choose the latest system restore point and choose Next.

  6. A confirmation window will pop up. Click on the Next button and wait for the process to complete.

  7. At last, restart the computer.


Solution- 4: Use the Registry Editor to Change the Backup File Extension


If any registry errors are causing the problem in QuickBooks, they can be fixed by following the steps mentioned below. Also, make sure to back up the registry file before starting the process.

  1. Go to the Start menu and type Command in the search field.

  2. Press the CTRL and Shift keys together before pressing the Enter key.

  3. An Account Dialog box will come up on the screen.

  4. Click on the Yes option, and as the command prompt window comes up, type Regedit and press the Enter key.

  5. Select the key associated with the error 1252 and go to the File tab.

  6. Click on Export and browse the folder from the Save in List to save the backup key.

  7. Type a name in the box to save the backup and go to the Export Range box.

  8. Click on Branch and select Save.

  9. At last, make sure that the file is saved with a .reg extension.


Solution- 5: Uninstall and Reinstall the QuickBooks Application


The final resort is to uninstall the QuickBooks application and install it again (QuickBooks Clean Install) to refresh all the installation files and the corrupted ones that might be causing the issue.

  1. Go to the Control Panel and select Uninstall a Program.

  2. From the list of applications, select QuickBooks and click on the Uninstall button.

  3. Follow the steps on the installer window to uninstall it and download the .exe file again.

  4. Install QuickBooks and click on the Scan option after opening the QuickBooks application.

  5. Select the Repair All button to fix all the issues displayed on the screen.

  6. Once the issues are resolved, check if you are still getting the error 12152.

At this point, we would like to finish our blog on the QuickBooks error 12152. We hope that you resolve the issue effectively after following the solutions from the post. However, if you get a different error while following the steps, call on the quickbooks phone number +1 855-756-1077 to talk to an expert instantly for troubleshooting help and assistance.