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Runtime Error 13 Type Mismatch is a programming-related error that can occur when QuickBooks encounters incompatible data while performing an operation. In simple terms, the software expects one type of value but receives another type that it cannot process correctly.
The error may appear when you:
Open or modify a company file.
Run specific reports.
Enter or edit transactions.
Perform payroll-related tasks.
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Common causes include:
Damaged QuickBooks company-file data.
Corrupted QuickBooks installation files.
Outdated QuickBooks Desktop software.
Problems with Windows components.
Damaged or incompatible third-party integrations.
Incorrect or unusual transaction data.
Problems with customized reports.
Conflicts with other applications.
Insufficient permissions.
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Issues with Microsoft components required by QuickBooks.
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A temporary software conflict can sometimes trigger runtime errors. Restarting QuickBooks and Windows is therefore a simple first step.
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Save any open work.
Close QuickBooks Desktop.
Wait for the application to close completely.
Press Ctrl + Shift + Esc to open Task Manager.
Check for any remaining QuickBooks processes.
Close a QuickBooks process only when appropriate.
Restart the computer.
Wait for Windows to load completely.
Open QuickBooks Desktop.
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An outdated QuickBooks Desktop version may contain compatibility issues or software bugs that can contribute to runtime errors. Updating QuickBooks is an important troubleshooting step.
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Open QuickBooks Desktop.
Select Help.
Click Update QuickBooks Desktop.
Open the Update Now tab.
Select Get Updates.
Wait for the update process to finish.
Close QuickBooks.
Reopen QuickBooks.
Install the downloaded update if prompted.
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Open the company file.
Perform the task that caused the error.
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If Runtime Error 13 appears only when working with one company file, the company file may contain damaged or unusual data.
You can test this possibility by:
Close QuickBooks Desktop.
Reopen QuickBooks.
Open another company file if one is available.
Perform a basic operation in that file.
Check whether QuickBooks remains stable.
Open a sample company file if your installation provides one.
Repeat the operation that previously triggered the error.
Compare the results with your primary company file.
If QuickBooks works correctly with other company files but crashes or displays Runtime Error 13 with one particular file, the problem may be company-file-specific.
Do not delete or overwrite the original company file. Create a backup before attempting repairs.
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QuickBooks provides Verify Data and Rebuild Data utilities that can help identify and repair certain types of company-file data problems.
Before using Rebuild Data, create a current backup.
Follow these steps:
Open QuickBooks Desktop.
Select File.
Choose Utilities.
Select Verify Data.
Allow QuickBooks to examine the company file.
Review the results.
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Create a backup if prompted.
Select Rebuild Data when appropriate.
Follow the on-screen instructions.
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Restart QuickBooks.
Test the operation that caused Runtime Error 13.
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If QuickBooks program files are damaged, repairing the installation may resolve runtime errors. This can be particularly helpful if Runtime Error 13 appears during multiple unrelated tasks.
Before making installation changes, make sure your company files are backed up.
Use this general process:
Close QuickBooks Desktop.
Open Windows Settings.
Select Apps.
Open Installed apps.
Find QuickBooks Desktop.
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QuickBooks can work with third-party applications for tasks such as payments, inventory, payroll, reporting, and data exchange. An incompatible or damaged integration can sometimes contribute to runtime errors.
To investigate:
Close QuickBooks Desktop.
Review recently installed or updated third-party applications.
Identify integrations that communicate directly with QuickBooks.
Check whether Runtime Error 13 occurs only when using a particular integration.
Temporarily stop the affected workflow if possible.
Open QuickBooks without performing the integration.
Test the original QuickBooks operation.
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QuickBooks depends on Windows components and system libraries. Problems with outdated or damaged Windows components can sometimes contribute to application crashes and runtime errors.
To check Windows:
Open Windows Settings.
Select Windows Update.
Click Check for updates.
Install available updates.
Restart the computer if requested.
Open QuickBooks Desktop.
Open the company file.
Test the operation that caused Runtime Error 13.
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Windows permissions can sometimes prevent QuickBooks from accessing required files or system resources. Running QuickBooks as an administrator can help determine whether permissions are involved.
Follow these steps:
Close QuickBooks Desktop.
Locate the QuickBooks shortcut.
Right-click the shortcut.
Select Run as administrator.
Select Yes if Windows asks for permission.
Open your company file.
Repeat the task that previously produced Runtime Error 13.
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Sometimes Runtime Error 13 occurs only when QuickBooks processes a particular transaction, account, or report.
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Record the exact action that triggers the error.
Note the customer, vendor, account, transaction, or report involved.
Open another similar transaction.
Check whether QuickBooks remains stable.
Run a standard report.
Compare it with the customized report causing the error.
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QuickBooks Tool Hub contains troubleshooting utilities that can help diagnose certain QuickBooks Desktop program problems.
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Download QuickBooks Tool Hub from an official Intuit source.
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If Runtime Error 13 continues after updating and repairing QuickBooks, use a systematic troubleshooting approach.
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Create a backup of the company file.
Restart Windows.
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Test standard reports and transactions.
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Regular maintenance can reduce the likelihood of recurring runtime errors.
Follow these practices:
Keep QuickBooks Desktop updated.
Keep Windows updated.
Back up company files regularly.
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Use official QuickBooks utilities.
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