Bumped into QuickBooks error code 12157 and unable to decide what can be done? Your search ends over here. Well, this particular error can be a result of improper installation, data connectivity issues, upgrade errors, update errors, and many more. Such an error belongs to the 12000 error series, and could also be triggered due to the web connectivity issues with Microsoft Win32 internet. Error code 12157 is a very common error that occurs when you try to open a QuickBooks program. If you're faced with this error, it could be due to some issues that might affect the performance of the system. If you are having errors with QuickBooks error code 12157, it could be your own software that is causing the problem. There are two ways to fix this issue. The first is for you to contact your QuickBooks Online or Desktop edition contact support team and ask them to look into the issue further. This will ensure that your issue is fixed quickly. QuickBooks error 12157 is a part of 12XXX series error, as we mentioned earlier. You might come across such an error due to web connectivity issues in the windows operating system with Microsoft Win32 internet or WinInetAPI. The QuickBooks accounting software makes use of API to run the internet protocols easily, mainly FTP, HTTP, and Gopher. Such an error usually takes place when downloading or setting up updates with the software.
Methods you need to perform to fix the QuickBooks error 12157
You can perform the following methods, so as to fix the QuickBooks error 12157. Let us explore the methods one by one:
Method 1: Change the internet connection
Many times, improper internet connection settings might also end up in this type of error. In such a situation, you would have to change the internet connection setup. The steps to be followed here are as follows:
First, you need to open QuickBooks.
And then navigate to the help menu.
Further, select the internet connection setup.
Select use my computer’s internet connection settings, so as to establish a connection when this application accesses the internet.
You are then required to click on the next tab.
You need to open the advanced connection settings.
Navigate to the advanced tab.
And choose the restore advanced settings option.
Last but not the least, choose the ok tab and then hit done.
Method 2: Add QuickBooks and its additional processes to the exception of the firewall
Under this method, you will have to add QuickBooks to the exception of the firewall. There can be situations when the firewall or the internet security settings aren’t configured properly. You would have to ensure that the ports 80 and 443 are active. In such a scenario, the following list of files should have the access:
QBDBMgrN.exe
QBGDSPlugin.exe
QBLaunch.exe
QBServerUtilityMgr.exe
QBW32.exe
QuickBooksMessaging.exe
AutoBackupExe.exe
Dbmlsync.exe
DBManagerExe.exe
FileManagement.exe
FileMovementExe.exe
IntuitSyncManager.exe
QBCFMonitorService.exe
QBDBMgr.exe
Method 3: Restoring the system
This is another method that you can opt for to restore the system. You can perform the below steps to get rid of the error successfully:
In this particular method, you would have to click on the start your system tab.
And log in as system admin.
You are then required to press start to catch and click on all applications, accessories, computer tools, and further hit system repair options.
Furthermore, open a new window and click on reinstall my PC option and hit the next tab.
Later on, click on restore point and hit next. Choose the advanced system to restore the point.
Hit next on the confirmation window.
Lastly, reboot the system.
End the process by running the QuickBooks update again and observe whether the error still persists.
Final words! That was all that you needed to know about tackling QuickBooks error 12157. However, if by any chance this error continues to trouble you after following the above steps, then do not hesitate in speaking to our QuickBooks error support professionals and certified experts. For any other query, comments, or concerns, call us at Quickbooks Support Phone Number +1 877-754-0099.