Intuit, the maker of the popular QuickBooks accounting software, has launched a new support program tailored specifically for QuickBooks Premier users.
The QuickBooks Premier Priority Circle program is intended to provide QuickBooks Premier customers with access to advanced-level support and premium benefits.
Whereas Intuit has previously offered generic support options to small businesses, such programs tended to focus on a range of QuickBooks offerings. Today, for the first time, the company is offering a support solution specifically tailored to users of QuickBooks Premier desktop software.
“QuickBooks Premier includes unique tools and industry-specific features that differentiate it from other versions,” said an Intuit spokesperson. “Our users asked for a program that caters directly to their needs, and we’re excited to deliver exactly that.”
The QuickBooks Premier Priority Circle offers members access to a range of exclusive benefits designed to enhance the Premier experience:
Premier members get direct access to Premier-certified support experts who are masters with the product's advanced features and specialized industry-specific versions.
These master experts deliver correct solutions to even the most complex Premier-related problems.
Priority Circle members need not wait. Intuit is committed to assuring members will be matched with a support specialist in less than two minutes, greatly reducing downtime and improving the support experience.
Members will have private access to a library of training materials, all focused specifically on QuickBooks Premier.
This will include training videos and webinars, tips from experts, and best practices, all intended to help the user get as much out of their Premier as possible.
"Our resource center is packed with Premier-specific guides, tools, and time-saving tips that non-members won't have access to," added the spokesperson.".
As part of membership, the users will receive every new version and update of QuickBooks Premier automatically.
In this way, members will have the latest features and performance improvements at their fingertips without needing to update manually.
With seamless upgrades, Circle members will be able to enjoy the newest innovations without any extra effort," said the spokesperson.
Industry professionals are praising the value of this professional help. For just $ per month for each QuickBooks business file, the Priority Circle offers a cost-effective way to bringing in outside help or handling support issues on your own.
Add to that the customized support, learning materials, and automatic upgrades included with it, and the membership is a huge time and money saver.
It is easy to join the QuickBooks Premier Priority Circle. Users can sign up online via Intuit's site or call a sales representative for help.
All users need to do to be eligible is be actively using QuickBooks Premier.
There is no waiting period—once signed up, users have instant access to all Priority Circle benefits.
With expert advice, a personal support center, and automatic refreshes, the new QuickBooks Premier Priority Circle offers extremely personalized support for Premier users.
It's a much-needed addition for businesses that rely on the software's advanced features and industry-specific tools.
By designing a program from customer input and solely dedicated to QuickBooks Premier, Intuit is following through on its promise of providing better, more targeted support.
And with pricing designed to be accessible to all Premier users, professional help is now just a mouse click or phone call away.