QuickBooks Unable to Open Company File? Here's How to Fix It

QuickBooks is a widely used accounting tool for managing business finances. But like any software, it can run into problems hindering your business. For example, you may see error messages such as "QuickBooks cannot open this company file", with error codes 6073 and 99001. This error may appear unexpectedly when trying to access your company files. If not dealt with quickly, this error can cause prolonged file inaccessibility, inconsistent data, and degrade financial performance. This troubleshooting guide will look into the cause for QB cannot open a company file error and give an instant fix. 

If you are facing difficulties in resolving the QuickBooks unable to open company file error, contact us at +1(302) 205-4658 for further assistance.

Potential Reasons for QB's Unable to Open Company File Error

This error could have many different causes. Our experts suggest the most prominent one is the following.

1.File Open on Another Computer in Single User Mode:

The company's file may be open in Single User mode on another computer.

2. File in Read-Only Network Folder:

Access to the company file may be restricted if kept in a read-only network folder.

3. Linux Server with Multiple Login Credentials:

If a Linux server hosting the files has several login credentials, problems could occur.

4. Remote Access Software Lingering Issue:

Using remote software (such as GoToMyPC or LogMeIn) may result in issues since the host computer may believe that a user is still signed on.

Now that we understand what triggers the error, let's explore some easy fixes.

Top Solution for Resolving QB Unable to Open Company File Error

For troubleshooting and resolving the error with codes 6073 and 99001, follow through.

Solution1: Use the QuickBooks File Doctor

Using QB File Doctor is one of the preferred choices to fix the company file issues.

Step 1 - Install the QuickBooks Tool Hub after downloading it

1. Start by closing the QuickBooks.

2. Download the most recent version of the Tool Hub for QuickBooks. Keep it somewhere easy to find (such as your Downloads folder or your Windows desktop).

3. Now, Launch the QuickBooksToolHub.exe file that you downloaded.

4. Accept the terms and conditions and follow the on-screen instructions to install.

5. Double-click the icon on your Windows desktop after installation to launch the tool hub.

Step 2 - Launch Quick Fix My File

1. Company File Issues can be selected from the tool hub

2. Select Quick Fix My File.

3. When it's finished, click OK to open QuickBooks.

Step 3 - Use QuickBooks File Doctor

1. Company File Issues can be selected from the tool hub.

2. To run QuickBooks File Doctor, select Run. The file doctor may not open for up to one minute.Note: If the QuickBooks File Doctor isn't opening, try searching for QuickBooks Desktop File Doc and opening it manually.

3. Select your company file from the drop-down option in QuickBooks File Doctor. If it's not visible, select Browse and look for your file.

4. Select Proceed after selecting the middle option, Check your file.

5. Choose Next after entering your QuickBooks admin password.

6. The scan could take ten to fifteen minutes, depending on the size of your file. Even if the scan resolves your problem, it may still report an unsuccessful result.

7. Open your company file and QuickBooks after you're done.

Solution 2: Manually fix the issue 6073 and 99001

Case 1 - If another workstation opens the company file in Single User mode:

1. Close the QuickBooks Desktop on each computer.

2. Now, on the host computer, open the company file.

3. Choose the option to Switch to Multi-user mode from the File menu.

4. In case the issue continues, try restarting each workstation.

Case 2 - When the host computer opens the company file in Single User mode:

1. Choose Close company from the File menu.

2. To reopen the company file, go to the File menu and choose Open or Restore Company.

3. After choosing Open a company file, press the Next button.

4. Pick your company file.

5. In multi-user mode, select Open file, and then click Open.

Case 3 - If your company file is located in a read-only network folder:

1. Navigate to the computer that stores your company file.

2. Locate and open the folder containing your company file.

3. Right-click on the folder and select Properties.

4. Navigate to the tab for Security.

5. Select the user experiencing problems, and then click Edit.

6. Check Allow for Full Control.

7. Click Apply, then OK.

Case 4 - If the computer is accessed remotely through LogMeIn, GoToMyPC, etc:

1. Perform a Quick Fix My Program from the QuickBooks Tools Hub (downloaded in Solution 1).

2. Select Program Problems in the QuickBooks Tools Hub.

3. Choose Quick Fix My Program.

4. Launch QuickBooks Desktop and go to your data file.

Solution 3 - Renaming the .ND and .TLG files

The.ND and.TLG files are the configuration files that allow QuickBooks to access your company file.

1. First, open the folder containing your company file.

2. For files having the same as the company files but with the extensions added .TLG and ND. Company_file.qbw.nd and Company_file.qbw.tlg are how they appear.

3. To rename any of these files, use the right-click menu. Put OLD at the end of every file name.

Changing company_file.qbw.nd to company_file.qbw.nd.OLD, for example.

4. Attempt to log into your company file by opening QuickBooks again.

Solution 4 - When you close the QuickBooks, don't save the desktop

Any windows that QuickBooks leaves open will reopen after you close your company file. If you have an extensive report or several windows set to open automatically, QuickBooks may freeze at startup.

To access your company file without using any saved windows:

1. Start the QB Desktop app.

2. Under No Company Open, select your company file.

3. On your keyboard, press and hold ALT, then choose Open.

4. Holding down ALT is necessary until the file opens.

5. In case QuickBooks asks that you log in, release the Alt key and enter your password.

6. Once more, press and hold ALT, then choose OK.

7. Close and restart QuickBooks, then access your company file.

If the company file opens successfully, turn off the setting to save the desktop when closing preference.

1. Click Edit, then choose Preferences.

2. Choose Desktop View.

3. After choosing Don't save the desktop, click OK.

4. Close and restart QuickBooks, then access your company file.

Solution 5 - Disable hosting on the workstations

If the file for your company is located on a network, confirm that the file is hosted on the server computer. To turn off hosting on your workstations, take the following steps.

1. Open QuickBooks on any one workstation.

2. Go to File, then Utilities, instead of opening your company files.

3. When Host Multi-User Access appears, click it. Proceed to the next workstation; there are no issues here.

4. Click Stop Hosting Multi-User Access when you see it.

5. Do this step again on every workstation.

Check your workstations first, then proceed to your server computer. This is the computer that often hosts the files for your company.

1. QuickBooks should now be open on your server Computer.

2. Select Utilities after opening the file. Choose Host Multi-User Access if it is available.

3. Turn on and off the multi-user configuration.

4. Navigate to File > Utilities > Stop Hosting Multi-User Access.

5. Now, Try opening your company file once more.

Proceed to Solution 5 if the problem persists.

Solution 6: Launch a sample company file.

1. Open the Windows Start menu.

2. To open QuickBooks, hold down the CTRL key and pick the QB application.

3. Select Open a Sample file.

4. If QuickBooks or the sample file doesn't open or an error occurs, it's probably a problem with the program.

5. If the sample file opens successfully, proceed to solution 6.

Solution 6: Move the company file.

Note:

1. Problems can occasionally arise from the file's placement. To see if it works, let's install it on the desktop.

2. Ensure everyone on the network is signed off before sharing a file.

3. Go to Start, and locate File Explorer, and launch it.

4. Look for the folder containing your company file; it's often located in the [your company name].qbw folder in your QuickBooks folder.

5. You can choose Copy by right-clicking on your company file.

6. On your desktop, right-click and choose Paste.

7. To access or restore the company, open QuickBooks, select file, then Open.

Additional Notes

1. If the file opens on your desktop, its location may be problematic. Place the company's file in a different folder. Remember to share the newly created folder when using network sharing.

2. Try fixing and reinstalling QuickBooks if your company file isn't opening. Try it one more time.

3. Data corruption may be the cause if you cannot open your company file, specifically if you can open another file. You can attempt to repair the data damage in your company file or restore a recent backup.

So, to resolve the QuickBooks unable to open company file error, follow the steps mentioned above meticulously. However, if you encounter any challenges during this process of QuickBooks being unable to open company files, you can contact us at +1(302) 205-4658. Our dedicated technical team will provide you with needed expert assistance and guidance.