If you've recently received a new American Express Card, you may need to confirm it before using your account and eligible card services.
Make sure you have:
Your new American Express Card
A computer, smartphone, or tablet
A secure internet connection
The required card information
Personal details for identity verification, if requested
✔ Open your preferred web browser.
✔ Visit the right m.amex/confirmcard page.
✔ Follow the on-screen instructions.
✔ Enter the requested card information.
✔ Complete the identity verification process if prompted.
✔ Review your details carefully.
✔ Submit your confirmation request.
✔ Wait for the confirmation message.
✔ Your card is now ready for eligible use.
Avoid these common issues during confirmation:
Entering incorrect card information.
Using an unstable internet connection.
Closing the browser before confirmation is complete.
Skipping required verification steps.
Entering incorrect personal details.
If you experience any issues:
Verify all information before submitting.
Refresh the webpage and try again.
Clear your browser's cache and cookies.
Use another supported browser or device.
Check your internet connection.
Wait a few minutes if the website is temporarily unavailable.
Contact the official card issuer if you continue to experience problems.
Most confirmations are completed within a few minutes.
Yes. You can use a smartphone, tablet, or computer with internet access.
Review your information, try again later, or contact the official support team if the issue continues.
Yes. You'll generally need the information printed on your card.
For better security, always use the official confirmation page and a secure internet connection.
Confirming your new American Express Card online is a simple process when you have the required information ready. Carefully follow the on-screen instructions, verify your details before submitting, and keep the confirmation for your records.