Most problems in ICT development and maintenance are of human nature, not technological obstacles. The co-operation in teams and projects is key to success.
Process engineering facilitates co-operation by providing the chance to establish a common view on how the work should be done. ICT organizations face the challenge to have strong processes to reduce cost and keep the processes flexible so that the teams can quickly adapt their approach to the rapidly changing requirements. In addition to process capability is the attitude of continuous improvement very important. Only fast learning organisations are competitive and likely to survive.
Software Process Improvement (SPI) requires an effective assessment of the software process, leading to the identification of improvement challenges and opportunities. SPI also requires appropriate methodologies to achieve these improvements. In this Quality Aspects of Process Improvement and Assessment track, we seek contributions to a better understanding of how process improvement and assessment does work and how does it help ICT organizations.
Suggested topics of interest include, but are not restricted to:
Track Committee
Co-Chairs:
Program Committee:
Karol Frühauf
Karol Frühauf is co-founder of INFOGEM AG in Switzerland, since 1987 consulting in the field of software project and quality management (http://www.infogem.ch). He worked 12 years for BBC Brown Boveri & Cie and helped since 1987 many companies to improve their processes and products. He co-authored two books and is a frequent speaker, tutor and teacher in the field of software engineering. His main interests are test and quality management and requirements engineering.
He initiated and directs the "Bridge Guard Art / Science Residence Centre" in Štúrovo, Slovakia (http://www.bridgeguard.org).
Ana Regina Cavalcanti da Rocha
Ana Regina Cavalcanti da Rocha is full professor on Software Engineering in the Systems Engineering and Computer Science Program at COPPE – Federal University of Rio de Janeiro-Brazil and a CNPq – Brazilian Research Council researcher. She has a MSc and a PhD on Computer Science, both from the Pontifícia Universidade Católica do Rio de Janeiro. Her teaching experience and research has been mainly focused on the following topics: software quality, software process, development environments and knowledge management. She was recognized as an outstanding contributor to the QUATIC conference series, and in particular to the QUATIC'2010 edition.