Quake Global Patient Flow Visibility Reduces ER Delays

Quake Global patient flow visibility effectively reduces ER delays.

Most people will find their way into the hospital Emergency Room at some point in their lives. Some may arrive as patients while others might arrive with a loved one that requires urgent treatment and care. Quake Global conducted their own internal survey, which revealed that eighty-nine percent of their employees had been to the ER and sixty-four percent had a bad experience there with waiting times of more than four hours.

In 2014, the CDC reported the average Emergency Room waiting time was thirty minutes with an average treatment time of ninety minutes. Using a hospital comparison website, the team at Quake Global identified that six hospitals in their San Diego location had a wait time of forty-five minutes to see a health care professional. Patients that were not considered as urgent had longer wait times once they had been through triage.On average, the waiting time from arriving at the ER to being admitted was more than six hours.

There are numerous reasons why patients may have long waits when visiting emergency departments. Firstly, everyone has different complications and conditions. Some patients may require careful management and fast processes through and after triage. Flu season can increase the number of visitors to the ER. Flu cases are generally not serious cases when compared to motor vehicle accidents and heart problems, therefore patients with flu will find themselves waiting for longer than the critical patients.

It's not uncommon to see long waiting times in hospitals located in densely populated areas, where they experience overcrowding on a regular basis. Patients are often frustrated when it comes to their waiting times, sometimes leaving without being treated as a result. This creates a loss in revenue and adverse effects for patients who needed treatment and left before it was given.

The Director of Marketing at Quake Global, Paula Dycalco said “Patient satisfaction is immediately impacted when they feel they have waited beyond an acceptable time. Patient satisfaction is often tied to reimbursement and can impact revenue. Patient flow issues in the emergency department are the main symptom of processing problems, this is within the ER and within the facility as a whole. If the processes for discharging problems in the ER is the issue, then you will find delays in the surgery department and vice versa. It's essential to reduce patient flow to improve patient satisfaction in the long run.”

About Us: Quake Global is a leading provider of synchronized relevant data on demand. This company has a proven track record as the pioneer of machine to machine development. They have been supplying powerful stand alone and integrated solutions to clients in a host of industries since 1998. Quake Global caters to the transport, logistics, industrial and health care industries on a global scale offering real time data via cell, Wi-Fi, RFID and satellite. Their cloud-based system provides actionable data, network flexibility and adaptable products that clients can count on. To find out more, visit https://www.quakeglobal.com