OPERATIONAL PROCEDURES 

The standard operating procedures are listed below. Work instructions are listed at the end of the relevant Procedure

Company core process

a. Service Provision Operation

b. Sales, Customer Related Processes & Returns 

c.  Warehousing, Preservation, Identification & Traceability

QMS requirements:

i. External Providers (Purchasing & Supplier Management) 

ii. INFRASTRUCTURE & ENVIRONMENT 

iii. Validation

Risk Based Approach

In the event of non compliance follow SOP  NON CONFORMANCE CORRECTIVE ACTION

The Risk Assessment to is found in SOP PREVENTIVE ACTION RISK ASSESSMENT   refer Document

REVISION HISTORY

Revision 4, 14.05.2024 - Removed Manufacturing as a Core Process

Revision 3, 29.04.2024 - BN - approval by HM

Revision 2, 18.05.2022 - NT - approval by HM

Revision 1; new 19.01.2021