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🔹 What services does QMP offer?
🔹 What services does QMP offer?
We provide remote customer support solutions including:
Inbound and outbound calling
Live chat and email support
Ticket handling
Performance tracking and reporting
🔹 How much do your services cost?
🔹 How much do your services cost?
Our pricing is simple and transparent:
USD $10/hour for US-based clients
CAD $10/hour for Canadian clients
No hidden fees. No setup costs.
🔹 Are your agents fluent in English?
🔹 Are your agents fluent in English?
Yes. All our agents are trained and fluent in English with a neutral accent, ensuring smooth communication with your customers.
🔹What hours do your agents work?
🔹What hours do your agents work?
We supervise all agents closely, using QA scorecards, call/chat reviews, and performance tracking. You'll receive regular reports and have access to recordings if needed.
🔹Can we start with just one or two agents?
🔹Can we start with just one or two agents?
Absolutely. Many of our clients start small and scale up once they’re comfortable.
🔹Do I need to provide any tools or systems?
🔹Do I need to provide any tools or systems?
If you already have a CRM or communication tools, we’ll integrate with them. If not, we can use our own systems or help you choose a solution.
🔹How quickly can we start?
🔹How quickly can we start?
Once we agree on terms, we can begin onboarding within a few days.
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