Privacy policy

QM Furniture & Appliance Fitting

Effective Date: 2026
Last Updated: 2026

1. Introduction

QM Furniture & Appliance Fitting (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you contact us or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

QM Furniture & Appliance Fitting
Local furniture assembly, appliance installation and LED lighting service
Serving Rugby and surrounding areas

For any privacy-related queries, please contact:
📧 Quantummix@yahoo.com
📞07538961060

3. What Information We Collect

We may collect and process the following information:

• Name

• Phone number

• Email adress

• Address (where services are to be carried out)

• Details of the service requested

• Photos or information you send via WhatsApp or email

• Payment details (where applicable, processed via secure third-party providers)

We only collect information that is necessary to provide our services.

4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotes

• Schedule and carry out services

• Communicate about appointments

• Process payments

• Improve our services

• Comply with legal obligations

We do not sell, rent or trade your personal data to third parties.

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Performance of a contract (to provide services you request)

• Legitimate interests (to respond to enquiries and manage our business)

• Legal obligations (for record keeping and tax compliance)

6. Sharing Your Information

We may share information only when necessary with:

• Payment providers

• Accountants or legal advisors

• Authorities where legally required

We do not share your information for marketing purposes.

7. Data Storage & Security

We take appropriate measures to protect your personal data against unauthorised access, loss or misuse. Information may be stored securely on password-protected devices or secure cloud services.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

9. Third-Party Services

We may use third-party platforms such as:

• WhatsApp

• Facebook

• Payment processing providers

These platforms operate under their own privacy policies.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

QM Furniture & Appliance Fitting
📧 Quantummix@yahoo.com
📞07538961060📧