Last Updated: Mar 13, 2026
Qesem Academy operates the Qesem Academy mobile application , which provides educational resources, including access to past examinations. Your privacy is critically important to us. This Privacy Policy explains what minimal information we collect, why we collect it, and how we protect it.
By using the Qesem Academy App, you agree to the collection and use of your information solely as described in this policy.
1. Information We Collect
We collect the absolute minimum information required to create and manage your account, allowing you to access our educational materials.
a) Information You Provide:
To create your account, we require:
Your Full Name
Your Email Address
Your Region
Your phone number
b) Information Collected Automatically (Usage Data):
To ensure our App functions correctly and to improve its performance, we may automatically collect anonymous, non-personal data such as:
App Performance Data: Information about app crashes, loading times, and overall stability to help us fix bugs.
2. How We Use Your Information
We use your information strictly for the following core purposes:
To Create and Manage Your Account: Your personal information is used solely to create your unique profile so you can access the App's resources.
To Provide the Service: To deliver the educational content and exam materials you request.
We explicitly do NOT use your information for:
Advertising or marketing purposes.
Selling, renting, or trading your data to any third parties.
Any purpose unrelated to the core educational function of the Qesem Academy App.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information.
We only share your information in the following limited circumstances:
With Trusted Service Providers: We may use highly reputable third-party services (such as cloud hosting providers, like Firebase) strictly to help us operate and maintain the App. These providers are bound by strict contractual obligations to keep your information confidential and secure, and they are prohibited from using your data for any other purpose.
4. Data Security
We implement industry-standard security measures designed to protect your personal information from unauthorized access, alteration, or destruction. While no electronic transmission or storage method is 100% secure, we strive to use commercially acceptable means to protect your data.
5. Your Data Rights
You have full control over your personal information. You can:
Review and Update your account information directly within the App's profile section at any time.
Request Account Deletion. You can request the permanent deletion of your account and all associated personal data by contacting us directly at qesmacademy@gmail.com. We will process your request promptly.
6. Children's Privacy
Qesem Academy is an educational tool intended for use by students. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it immediately. Parents or guardians who believe their child may have provided us with information can contact us at the email below.
7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy and, if the changes are material, we may post a notice within the App. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please feel free to contact us at:
Email: qesmacademy@gmail.com
Phone: +251983985004