Go through the list of reasons mentioned below and identify the reason that might be causing the issue in your case as identifying the exact cause of the error can greatly help reduce the time and effort put in troubleshooting the issue.
If you have set your company file name in such a way that is exceeds the limit.
QBWUSER.ini is a crucial file in QuickBooks installation directory and if it gets damaged, then your QuickBooks Desktop application might stop working.
Corruption in the local storage of your PC is also a common reason for QuickBooks not responding when opening.
If your QuickBooks not responding when opening company file, then this could be because of the fact that the installation of QuickBooks has been done using a corrupt or damaged installer file.
If there are corruptions in the Windows operating system, then also QuickBooks can face issues with a smooth run.
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If your QuickBooks has stopped working windows 10, then the following troubleshooting methods will help you eliminate the issue as soon as possible.
Intuit allows you to have no more than 65 characters in your company file name and if the company file name exceeds this limit, then your QuickBooks might stop working when you open the company file. To resolve the issue you need to rename the company file and set its name that follow the guidelines to set the company file name.
First exit QuickBooks Desktop on your system.
Using the Windows File Explorer navigate to the QuickBooks installation directory and find the file named as “QBWUSER.ini.”
Right-click the file and select Rename.
Add .OLD at the end of the file name and run QuickBooks Desktop once again.
If some other programs are also acting up the same as QuickBooks, then this indicates a possible corruption in the hard-drive of your system. Run a Disk Defragmenter and check the status of your hard-drive and if it is damaged severely, then you will require to get a new one.
Download QuickBooks Tool Hub and run it using the desktop icon.
Open the Program Installation issues section and click QuickBooks Clean Install Tool.
Now follow the on-screen instructions to get a fresh new installation of QuickBooks.
Try to run QuickBooks and check if the issue is now resolved.
If you continue to receive the issues while running QuickBooks, then it could be because of the corruption in your Windows operating system. In this situation we suggest you contact QuickBooks Desktop technical support team at (800)-417-5147 and het advanced troubleshooting help to get rid of “QuickBooks has stopped working” issue.
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