QB Error 101, 102, 103, 106, 108, 179 & 185 Explained – Easy Fixes
QB Error 101, 102, 103, 106, 108, 179 & 185 Explained – Easy Fixes
QB errors 101, 102, 103, 106, 108, 179, and 185 can disrupt accounting and banking operations due to issues with company files, outdated software, network problems, or bank security measures. Common causes include corrupted company files, incomplete installation, firewall or antivirus restrictions, and banking login issues. Solutions include updating QB errors 101, 102, 103, 106, 108, 179, and 185, verifying and rebuilding company files, adjusting firewall settings, repairing installation, restoring backups, and completing bank security verification steps. For persistent issues, contacting QB support ensures quick resolution and uninterrupted financial management.
QB Error Codes 101, 102, 103, 106, 108, 179 and 185 Explained with Solutions
QB is a widely used accounting software for small and medium businesses. However, sometimes users face technical errors that can disrupt accounting and payroll tasks. Errors like QB Error 102, QB Error 103, QB Error 106, QB Error 108, QB Error 179, and QB Error 185 are common and can prevent QB from opening company files, processing transactions, or working in multi-user mode.
This guide explains the causes and solutions for these errors in a simple way. Following the steps will help you resolve the issues efficiently and restore smooth QB functionality.
Common errors related to QB bank connections include Bank Feeds Error 101, Bank Feeds Error 102, Bank Feeds Error 103, Bank Feeds Error 108, Bank Feeds Error 109, and Bank Feeds Error 110. These errors can prevent you from downloading transactions, updating accounts, or linking new bank accounts.
If you face any of these errors or cannot access your online banking in QB, it is recommended to get professional assistance. Most bank connection issues can be resolved quickly with help from the QB support team.
A corrupted company file is one of the main reasons for QB Error 102, 103, or 106. This can happen due to sudden system shutdowns, virus attacks, or file corruption during data transfer.
Using an outdated QB Desktop version can lead to QB Error 108, 179, or 185, especially when the software cannot sync with updated company file formats or online services.
Errors like 102, 103, and 106 can occur if QB was not installed properly or if program files are missing or damaged.
Unstable internet connections, server downtime, or problems in multi-user setups can trigger QB Error 179 or 185, preventing users from accessing company files or working in multi-user mode.
Sometimes security software blocks QB from connecting to the server or accessing company files. This can lead to QB Error 108 and 179.
Keeping QB up to date can prevent many errors. Go to Help > Update QB Desktop, download all available updates, and restart QB. Updating often resolves QB Error 102, 103, 106, 108, 179, and 185.
Open QB, go to File > Utilities > Verify Data. If the tool detects any issues, use Rebuild Data to fix them. This process repairs corrupted company files and can solve QB Error 102, 103, and 106.
If you use QB in multi-user mode, ensure that the server hosting your company file is running correctly. Check your internet connection and make sure there are no interruptions. This can fix QB Error 179 and 185.
Security software can block QB from accessing your files or server. Allow QB through firewall and antivirus programs and add QB-related processes as exceptions. This step can solve QB Error 108 and 179.
If QB installation is damaged, download and run the QB Install Diagnostic Tool from QB Tool Hub. Repairing the installation can resolve errors like 102, 103, and 106.
If your company file is severely damaged and cannot be repaired, restore the latest backup. Always maintain regular backups to avoid losing important accounting data.
If the above steps do not fix the errors, it’s best to contact QB support. They can provide expert guidance for persistent issues. For assistance, call 1-888-463-3385.
This error happens when your bank account hasn’t been used for a long time, usually 12 months or more. An account is considered inactive if there are no transactions (like deposits, withdrawals, or payments) and the balance is zero.
No activity: You haven’t made any transactions for over a year.
Missed messages: You may have missed emails, texts, or notifications from your bank asking you to confirm your account or take action.
Check your account: Log in to your bank’s website to make sure the account is still active.
Make a transaction: If the account has been dormant, do a small deposit or withdrawal to show it’s active.
Respond to bank messages: Follow any instructions from your bank to confirm your account status.
Refresh the connection in QB:
QB Online: Go to the Banking tab, select Update, and follow the steps to reconnect.
QB Self-Employed: Go to Bank Accounts, and click Refresh All to update the connection.
This error usually happens when your bank is doing maintenance or has technical problems, which stops QB from connecting to your account.
Bank maintenance or server issues: Your bank may be fixing problems or updating its systems, temporarily breaking the connection.
Wait a day or two: Most issues are fixed within 24–48 hours.
Update the connection in QB:
QB Online: Go to the Banking tab, select Update, and follow the prompts.
QB Self-Employed: Go to Bank Accounts, then click Refresh All.
QB Sole Trader: Go to Accounting → Bank Transactions, then click Refresh.
Check your bank’s website: Look for alerts or notifications about maintenance or outages.
This error happens when QB can’t connect to your bank because of wrong login details or using the wrong bank website.
Incorrect username or password: If your login info is wrong, QB won’t connect.
Wrong bank URL: Using the wrong or outdated website can also cause problems.
For Existing Accounts:
Go to the Banking tab in QB and select your account.
Click the Edit icon on the account card.
Under Edit Sign-In Info, update your username and password.
Follow the prompts to save and reconnect.
Search for your bank using the correct website.
Enter your login details carefully, making sure your username and password are correct.
This error happens when QB can’t find your bank account, often because the account has been closed.
Account closed: If your bank account is no longer active or has been closed, QB won’t be able to connect.
Check your account status: Log in to your bank’s website or app to see if the account is still open.
Update account information in QB:
Go to the Banking tab.
Select the closed account and click Delete.
Click Add Account to link your new account.
Select Update Account List to refresh your connections.
Contact your bank: If the account is open but QB can’t find it, reach out to your bank. There could be a temporary issue or recent changes that QB hasn’t updated yet.
This error happens when your bank has messages or updates that need your attention, which can stop QB from connecting to your account.
Bank notifications or updates: Your bank may require you to take action, such as verifying your identity, agreeing to new terms, or completing security updates.
Log in to your bank’s website: Check for any alerts, messages, or required actions.
Complete the required steps: Follow prompts to confirm your identity, accept new policies, or resolve any issues.
Refresh QB connection:
QB Online: Go to the Banking tab and click Update.
QB Self-Employed: Go to Bank Accounts and click Refresh All.
This error happens when QB can’t connect to your bank because your online banking password has expired or needs to be updated.
Expired or outdated password: Your bank may require you to change your password for security, or the old password has expired.
Update your password on the bank’s website: Log in to your bank’s website or app and follow the instructions to reset or change your password.
Update credentials in QB:
QB Online: Go to the Banking tab, select your account, click Edit Sign-In Info, enter the new password, and save.
QB Self-Employed: Go to Bank Accounts, select Update Credentials, and enter your new password.
This error happens when your bank temporarily prevents QB from automatically retrieving your account data. QB is working with your bank to fix the connection, but you can manually import your transactions in the meantime.
Bank restrictions: Your bank may have blocked QB from accessing your account, or security settings may need to be updated.
Contact your bank: Make sure they allow QB to connect and retrieve data. They may need to authorize the connection.
Escalate to Intuit FI Services: If the issue continues, ask your bank to contact Intuit’s Financial Institution Services for help.
Manually import your transactions (optional):
Download your bank statement from the bank’s website (CSV, QBO, or OFX format).
In QB, go to Banking → Upload Transactions or Import, select the file type, and upload the statement.
If your bank no longer supports automatic connection: You can continue uploading statements manually in CSV format.
This error happens when your bank blocks QB from logging in, usually because you are already signed in on another device or session.
Multiple active sessions: Your bank sees that you are logged in elsewhere, so it rejects the login attempt from QB.
Log out from all devices: Sign out of your bank account on all devices, browsers, and apps.
Wait 15 minutes: Give your bank’s servers time to process the logout.
Clear your browser cache and cookies: This removes old login information that might interfere.
Try logging in again through QB: After waiting and clearing cache, reconnect your bank account.
Contact your bank if needed: If the problem continues, reach out to your bank’s support. They can check for security issues or other problems.
This error happens when your bank asks for extra security steps, like security questions or a one-time password (OTP), to verify your identity. Even if your login details are correct, QB can’t connect until these steps are completed.
Extra security verification: Your bank may require additional identity checks whenever you update or connect your account.
Answer security questions: Enter the correct answers when prompted. If the questions don’t appear, try a different browser or temporarily disable your pop-up blocker.
Enter a one-time password (OTP): Retrieve the code sent via text, email, or phone, and enter it in QB when prompted.
Keep track of bank security settings: If you change any security questions, passwords, or contact info on your bank’s website, note them carefully and enter them exactly the same in QB.
Update QB Online:
Go to the Banking tab and click Edit on the bank account.
Select Edit Sign-In Info and enter your updated information exactly as on your bank’s website.
Click Connect to finalize the connection.
QB Online Bank Connection Error 187 occurs when your financial institution’s additional security requirements—such as security questions or one-time passcodes—weren’t entered correctly. This is a security issue triggered by incorrect answers or codes during the login process.
Incorrect Security Responses: Your bank may ask for security questions or a one-time passcode. If you enter the wrong answer or code, QB won’t be able to connect to your account.
Incorrect Format for Passcodes: Some banks use card reader-generated passwords or other specific formats for one-time passcodes. If the formatting isn’t followed correctly, the connection will fail.
Verify Security Questions and Answers on Your Bank’s Website:
Log in to your bank’s website and check the security questions and answers you provided. Ensure that the information is entered correctly when prompted in QB.
If you’ve forgotten the answers, follow your bank’s instructions to reset them.
Enter One-Time Passwords Correctly:
If your bank sends you a one-time passcode (via text, email, or phone call), make sure to enter it immediately and in the correct format. One-time passwords usually have an expiration time, so timing is crucial.
Check Formatting for Card Reader-Generated Passwords:
If your bank uses a card reader or similar device to generate one-time passwords, ensure that you enter the code exactly as provided, without extra spaces or incorrect characters.
Verify the format with your bank to ensure that you're entering the code properly.
This error happens when your bank requires extra sign-in information, like constantly changing one-time passwords (OTPs), which QB cannot handle automatically. This prevents QB from downloading your bank transactions.
Bank’s extra security measures: Some banks use OTPs or other extra verification steps that change regularly, blocking automatic transaction downloads.
Manually upload bank transactions:
Log in to your bank’s website and download your transactions in CSV, QBO, or OFX format.
In QB Online, go to the Banking tab and click Upload Transactions.
Choose the correct account and upload the file.
Contact your bank: Ask if they have a way to make QB connections easier or offer more stable login options.
Check your bank’s security settings: Some banks let you adjust security settings, like using less frequent OTPs or alternative authentication, to make QB connections smoother.
This error happens when QB finds two accounts with similar names or numbers, or when the same bank account is added twice.
Duplicate accounts: You may have accidentally linked the same account twice, or two accounts with very similar names or numbers.
Rename or remove duplicates on your bank’s website: Check for duplicate accounts and give them unique names or remove extras.
Disconnect duplicate accounts in QB:
Go to the Banking tab.
Select the duplicate account and click Edit Account Info.
Click Disconnect Account to remove it.
Reconnect the correct account: Link the right bank account and give it a unique name to avoid future problems.
This error happens when QB can’t find your bank account, usually because account details have changed or the connection has been disrupted.
Bank website updates: Your bank may have updated its website or moved your account to a new server.
Changed login info: If you updated your account name, password, or other login details, QB may no longer connect.
New account or card number: A new account or credit card number may not be recognized by QB.
Account closed: If the linked account has been closed, QB can’t access it.
Refresh the connection:
Go to the Banking tab in QB.
Find the account with the error and click Update.
If the error remains, move to step 2.
Reconnect your account:
Go to the Bank Transactions page.
Select the account, click the pencil icon, and choose Edit Account Info.
Check Disconnect this account on save and click Save.
Then select Link Account and follow the prompts to reconnect using the updated information.
Check with your bank: If the error continues, confirm with your bank whether there are changes to your account causing the issue.
Duplicate transactions can happen when downloading bank transactions. Here’s how to resolve them:
Review downloaded transactions:
Check your bank transactions carefully to make sure no duplicates are added.
If you find duplicates, delete or exclude them from your bank feed in QB.
Disconnect and reconnect the account:
Go to the Banking tab and select the account with the issue.
Click the pencil icon next to the account and choose Edit Account Info.
Check Disconnect this account on save and click Save to disconnect.
Go back to the Banking tab, select Link Account, and follow the steps to reconnect your account.
This error happens when QB can’t connect to your bank for an unknown reason. You might see a message like:
"Something unexpected happened and we can't connect to [bank]."
Unexpected bank issue: The problem is usually on the bank’s side, such as temporary outages, maintenance, or technical issues.
Wait a few hours: These issues are often temporary and may resolve themselves.
Reconnect your bank account:
Go to the Banking tab in QB.
Select your account and click Update or Refresh.
Check with your bank: If the problem continues, contact your bank’s support to see if there are updates or security changes affecting the connection.
Monitor the connection: Keep an eye on your account. Sometimes you may need to reconnect or update your login details after the bank completes updates.
Error 390: Your bank is making changes that affect the connection with QB. This results in a break in automatic transaction flow until the connection is updated.
Error 1000: There's a problem with your bank connection, and QB needs you to disconnect and reconnect your account to restore the bank feed.
Step 1: Review Your Bank Transactions
Before disconnecting your account, review any downloaded transactions to avoid duplicates.
In QB Online:
Go to the Banking tab.
Select the blue bank square for the account you need to disconnect.
Click on the For Review tab to see the transactions that have been downloaded.
Review, add, or match transactions as needed to ensure there are no duplicates.
In QB Sole Trader:
Go to Transactions and select Bank Transactions.
Review the transaction list.
If necessary, select the Edit icon to make changes.
Once done, select Save.
Follow the same steps to review the For Review tab and match the transactions.
Step 2: Disconnect Your Bank Account
In QB Online:
Go to the Banking tab.
Select the blue bank square for the account to disconnect.
Click the Edit ✎ icon and select Edit Account Info.
Tick the box next to Disconnect this account on save.
Select Save and Close.
In QB Sole Trader:
Go to Transactions and select Bank Transactions.
From the New Transaction dropdown, select Manage Connections.
Find the bank account you want to disconnect and select the Vertical Ellipses icon.
Choose Unlink and select Unlink Now to proceed.
Step 3: Reconnect Your Bank Account
In QB Online:
Go to the Banking tab.
Select Link Account and follow the prompts to reconnect your account to online banking.
Choose the date after the last transaction from the previous connection to avoid duplicate downloads.
In QB Sole Trader:
Go to Transactions and select Bank Transactions.
From the New Transaction dropdown, select Link Account.
Follow the prompts to reconnect your bank account to online banking.
Avoid Duplicate Transactions: When reconnecting, be sure to select the correct date range to avoid downloading duplicate transactions from your bank.
If your bank is making changes (Error 390), waiting for them to complete their updates may resolve the issue automatically. However, following the steps to disconnect and reconnect your account is often the quickest fix for Error 1000.
Error 102 usually occurs when QB cannot connect to your bank’s website. This is often caused by bank server downtime, maintenance, or connectivity issues — not a problem with QB itself.
Wait a few hours and try refreshing the bank connection in QB. Make sure your bank login credentials are correct and that your account is active. If the problem persists, contact your bank.
Error 108 happens when your bank requires you to log in directly and take action, such as accepting updated terms of service or confirming alerts. QB cannot retrieve transactions until these steps are completed.
Log into your bank’s website using the same credentials you use in QB. Look for any alerts or messages, respond to them, then refresh the connection in QB. Make sure pop-up blockers are disabled if necessary.
Error 179 occurs when the bank rejects QB’ login attempt, often because a session is already active elsewhere, such as on another device or browser. Unstable internet or server issues can also trigger this error.
Log out from the bank’s website on all devices, wait about 15 minutes, clear your browser cache and cookies, then try logging in again via QB. If it persists, contact your bank for assistance.
Error 185 indicates that the bank requires extra security verification, like answering security questions or entering a one-time passcode (OTP). This is a security measure by your bank, not a QB bug.
Log into your bank’s website and complete any extra security steps. If the error continues, manually refresh your bank connection in QB. Using a different browser or disabling pop-up blockers may help.
Most banking-related errors can be resolved by following the steps above. However, if the issue continues — for example, bank servers remain offline or errors recur repeatedly — contacting QB support or your bank’s help desk is recommended.