QuickBooks is an all-powerful accounting software for millions of small and medium-sized businesses worldwide. However, like any other software, there can be occasions when it runs into some errors that can halt your workflow. Two such errors that users may come across include QuickBooks Error Code 6073 - 99001. These errors are related to issues with accessing a company file, usually when trying to open or work on a QuickBooks company file in multi-user mode.
In this blog post, we will explain what these errors are and provide step-by-step solutions to help you resolve them quickly.
Before troubleshooting, ensure that QuickBooks is fully closed on all computers accessing the company file. Sometimes, a computer may not have closed it, and therefore, it continues to conflict with the others.
Restart your computer and any other systems on the network that may be accessing QuickBooks. This will clear temporary glitches and refresh your network configuration.
If your company file is corrupted or damaged, you will need to repair it. Here's how to check and fix the problem:
Use the QuickBooks File Doctor Tool: QuickBooks has a built-in File Doctor tool that can automatically detect and fix company file issues. To use it:
Open the tool and select the company file that is giving you trouble.
Let the tool scan and repair the file.
Restore a Backup: If the file is highly corrupted and the File Doctor does not work, you have to restore a recent backup of the company file.
Verify that your QuickBooks installation is configured properly for multi-user mode. Do the following:
Verify Multi-User Mode:
Open the File menu in QuickBooks.
Click Switch to Multi-user Mode.
Verify all users have been set up correctly.
Verify Folder Permissions: Ensure the folder in which your QuickBooks company file is stored has the correct permissions:
Right-click the folder.
Select Properties.
Click on the Security tab to ensure that users have full control on the folder.
You must upgrade to the latest available version of both QuickBooks and your operating system. This will ensure you are updated with patches that could correct the problem:
Update QuickBooks:
Open QuickBooks and click the Help menu.
Click Update QuickBooks.
Click Install to begin downloading any available updates.
Update Windows:
From Settings, select Update & Security.
Click Check for Updates.
6. Check Firewall Settings and Antivirus Settings
Sometimes, firewall or antivirus software blocks QuickBooks while connecting to the company file. Proceed with the following to resolve this issue.
Disable Antivirus and Firewall Temporarily: Disable your firewall and antivirus software to check whether they cause the problem.
Configure Firewall Settings: In case disabling the firewall resolves the problem, configure your firewall to allow access for QuickBooks by adding QuickBooks as an exception.
Use QuickBooks Firewall Port Configuration Tool: QuickBooks provides a free tool which will automatically configure your firewall settings. The tool may be downloaded and run from the QuickBooks website.
Step 7: Rebuild Data (If the Issue Persists)
If the error persists even after trying the above steps, it’s worth running a rebuild on your company file:
Go to File > Utilities > Rebuild Data.
QuickBooks will attempt to rebuild your company file, fixing any remaining data corruption.
Step 8: Switch to Single-User Mode
If QuickBooks is still giving the error, try switching to Single-User Mode temporarily:
Close QuickBooks.
Hold down the Ctrl key and reopen QuickBooks.
Open the company file in Single-User Mode and check if the error is resolved.
Conclusion
It's pretty frustrating with errors like QuickBooks Error Codes 6073 and 99001, but in most cases, they can be solved through some troubleshooting. If by any chance you continue to encounter this error, then it is highly recommended to seek out a professional help and request to fix the issue on your behalf. You can contact us using our support line i.e. +1-800-761-1787, and our QuickBooks enterprise support experts and CPA’s will ensure to provide you with the best quality support services. We provide round the clock assistance.