As per Qatar Airways' cancellation policy, cancellation fees can range between US$100 to US$150 and are charged after 24 hours from the date of booking. However, your eligibility for a refund or credit voucher is decided as per the time frame and type of fare ticket you have booked. Qatar Airways currently flies to over 160 destinations worldwide, connecting from its Doha hub, Hamad International Airport, which has been consistently voted 'World's Best Airport' by Styrax in 2021 and 2022.
The amount paid for a completely unused ticket will be fully refunded including taxes after deducting cancellation charges (if any) as per fare rules, provided the fare is refundable.
Refund for a partially used ticket will be an amount equal to the difference between the fare paid and the OW fare applicable for travel between the points for which the ticket has been used less any cancellation charges. If a one-way fare is not available or not published in the list mentioned on the ticket, deduct a higher RBD on the next available OW for which the journey is commenced.
To automatically calculate refunds under ATC transactions, ATPCO CAT-33 is coded with Booking Class Mapping to select the next available OW in the absence of OW published on the same RBD. Whenever there is a change in the existing OW structure, (for example publishing a new OW in a lower RBD, or withdrawing an OW from the existing structure) fare station pricing has to be informed delivery team must ensure that CAT-33 coding is done correctly and should be validated at the time of publication of fares.
i) If the applicable OW fare and cancellation charges exceed the actual base fare collected for the journey, the base fare paid will remain non-refundable. For such scenarios, all unused coupon-based taxes except YQ/YR will be refunded.
ii) Tickets that are used beyond the turnaround point – No refunds allowed.
iii) Tickets that are used out of sequence – No refunds allowed.
iv) Unused or partially flown tickets with non-refundable taxes should be treated as non-refundable.
For tickets that are used beyond the turnaround point and out of sequence – no refunds are allowed.
If any fare is not refundable then no part of the fare + YQ/YR will be refunded.
Fees apply for adult, child, and infant residents. Fees (including no-show fees) will not apply if the child is not seated. This means that children and infants sitting on a seat will have to pay the same change/cancellation penalty as an adult passenger.
Change/no-show fees collected under XP in the tax area will remain non-refundable.
Only one fee will be charged in case of a show. Either a no-show or cancellation fee, whichever is higher please see the No-Show definition for no-show scenarios.
Where tickets are issued on the basis of at least two fares (for example promotional fares combined with flexi fares) the most restrictive rules will apply.
If a passenger was denied check-in due to not having a valid travel document (passport, visa, etc.) – all applicable cancellation and no-show fees should be charged.
Refunds will be refused if the application is made after the validity of the ticket has expired.
If a ticket has been reissued/exchanged multiple times and is ultimately presented for cancellation, the highest cancellation fee/non-refundable amount will be applicable to all reissued/exchanged fares.
Whenever there is a cancellation, re-booking, or refund of a segment 48 hours to 3 hours before departure, the travel agent should check whether the e-ticket coupon:
Airport Control "A" - control of coupons sent from the QR reservation system to the departure control system or to another airline (operating carrier of a code-share flight or interline carrier).
Checked in “C” – The passenger has been checked in and is entitled to board the aircraft.
Fare validity is defined as the maximum period within which a journey can be traveled at a given fare. For each fare, validity is governed by the maximum stay rule of the fare period/period. Any fare governed by the maximum stay rule can be upgraded to a higher fare level with a longer maximum stay (not exceeding 12 months of ticket validity) on payment of applicable fare difference and change charges.
Is imposed due to a passenger's failure to use reserved accommodation, either due to failure to arrive at the airport at the time specified by the carrier, or due to improperly arriving with documentation or otherwise traveling on the flight. is applied. is applied. Due to not being prepared.
Yes, Qatar Airways has a 24-hour cancellation policy. In this policy, passengers can cancel their reservation within 24 hours of booking without any cancellation charges. This policy applies to all fare types including Economy, Business, and First Class.
E-tickets can be redeemed up to 3 hours before departure for re-booking, re-issue/exchange, or refund.
E-tickets will lose their validity and will be suspended if unloaded less than 3 hours before departure. In such a case, the e-ticket cannot be rebooked, reissued/exchanged, or refunded and a new e-ticket will have to be purchased.
In case of a refund, the travel agent must ensure that all coupons being refunded are converted to R (RFND) status.