If you have made a Qantas booking through a travel agent or third party website you will need to contact those agents to discuss your options if you wish to cancel your booking. Chapter

I'm waiting for news from the plane. The airline will contact the person whose flight was canceled to discuss available options, including flight credits, choosing an alternative flight to your pre-booked destination, or a refund. If possible, airlines can sometimes rebook you for your next flight to your destination at no additional cost. You don't need to pay any processing fees or cancellation fees.

If you are unable or no longer wish to travel, you can cancel your flight yourself in accordance with Qantas' cancellation policy. +61(1800) 718 568  If you cancel the flight yourself, you will be charged a cancellation fee according to the fare rules. You can also choose to request flight credit or change flights; In this case, you may be charged a different fee.

If the international flight you have booked is affected by the airline, in accordance with Qantas international flight cancellation policy, the airline will contact you to offer alternative options, which may include a refund for canceled flights. . It is recommended that you do nothing on your own and wait for the airline to inform you of your options. You don't have to do anything and you don't have to pay a cancellation fee. You can also choose to cancel your flight yourself, but if you do this you may be charged a cancellation fee according to the fare rules. 

Fortunately, Qantas' 24-hour cancellation policy applies to all tickets. This means that if you cancel your flight within 24 hours of booking you will be entitled to a full refund. However, it is useful to check the following points to avoid confusion.

 +61 1800 718 568 If a Qantas flight is canceled within 24 hours of booking, the airline will not charge a cancellation fee.

 To benefit from the 24-hour cancellation policy, you must make your flight reservation at least 7 days before your departure date.

 A cancellation fee will be charged 24 hours after the reservation, depending on the ticket type.

 This policy applies to restricted and unrestricted flight fares. 

You can choose to cancel your ticket online by clicking on Manage booking on the official Qantas Airways website, provided that you booked it through Qantas and your ticket fare permits it. On the other hand, please adhere to the flight cancellation procedures as soon as you become aware of Qantas' cancellation policy.

Qantas online flight cancellation

1. First, go to the official Qantas website and log in to your account.

2. Then click on Manage Qantas Booking.

3. Third, you will need a ticket confirmation code, which you can get from your confirmation email.

4. If you are a frequent flyer, you can access "My Account".

5. Then go to Flight Reservations and select Manage to access and manage reservations.

6. Also select flight details from the "Flights" section.

7. You can click the red Cancel / Coupon button to cancel or create flight details.

Note: If there is no cancel button, you can contact or visit your Qantas office. 

To cancel a Qantas flight, call

If you are unsure whether to cancel your flight yourself, you can cancel offline by calling a Qantas representative.

1. You can call your local Qantas office for free; The airline has a friendly team that only answers passengers' questions.

2. To cancel, contact Qantas and we will contact a senior manager. Explain to them the reason for the cancellation and advise them to continue.

3. The manager will put you on hold and advise you of your options under the Qantas cancellation policy.

4. According to Qantas flight change policy, passengers making changes at the service station must pay the service fee even if the change is made within 24 hours. 

Qantas flight cancellation at the airport 

You can cancel your ticket at the airport.

1. This method is similar to making a radio call, but you must be physically present.

2. Passengers will go to the Qantas office at the airport and meet a service representative.

3. You can explain your reason for cancellation when your manager investigates the best solution.

4. Refunds will be processed in accordance with Qantas' cancellation policy. 

As with all airlines, canceling a Qantas booking almost always means you'll be charged a cancellation fee. Different rules and fees apply depending on the quantity you purchase. Please note that the fee is per person, not per booking; so if you book tickets for more than one person, all canceled passengers will be subject to Qantas cancellation fees.

Qantas has four travel classes: Economy, Premium Economy, Business Class and First Class. However, fare types vary by route and may include:

• Economy Flex, Economy Red e-Deal (for Australian domestic flights) and Economy Sale;

• Premium Economy Flex, Premium Economy Special and Premium Economy Promotion;

• Work Flexibility;

• First Time Flexibility, First Time Savings and First Time Sales.

Each of the fare types comes with its own fare rules and in order to check them, you need to first find your destination in the list, provided on Qantas’ website. The cancellation fees vary from 150 to 800 Australian dollars.

It is also important when you cancel your flight: if it is within 24 hours of booking it, the fees will be lower. If, on the other hand, you decide that you do not want your ticket shortly before departure or you do not show up at the airport at all, you will have to pay a higher price. You will then receive a reimbursement but the refund amount will be the original price you paid minus the deducted fees.

If you cancel travel insurance at the time of booking, you may be able to avoid some fees and save money, but we recommend that you discuss this with your insurance agent before purchasing a policy. 

•  All passengers have the right to receive a refund until the end of the risk-free period.

•  Passengers with non-refundable tickets will not be able to receive a refund after the 24-hour risk-free period.

•  You will receive the full amount for your first class, whether refundable or non-refundable.

•  If you cancel your ticket 2-3 days or hours before the scheduled time, a penalty will be applied.

•  If the flight is canceled due to natural disaster or the airline is at fault, passengers will receive a refund or another flight on another day.