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Quality Assurance
Proposal Summary & Goals
Proposal Summary & Goals
In academic year 2022-2023, Cal State LA focused on the long-term stability of our signature Online Course Development Program (OCDP), as well as sustaining faculty interest in building high quality online courses. Since the program began, 156 courses have passed a Quality Matters Preparatory Review, the highest number in the system for this type of review. An additional 22 courses are currently in review or being amended to meet QM Standards.
We are excited to report that the Online Course Development Program has positively impacted student success. OCDP quality assured courses on average have lower student DFW rates.
We set the following goals for AY 22-23:
Goal 1: Work with 60 faculty in our in-house Designing Online Courses workshop (OCDP Option 1) in AY 2022-2023
Goal 2: Support 75 faculty to complete IYOC (OCDP Option 2) in AY 2022-2023
Goal 3: Train 25 faculty to become QM-certified peer reviewers. Have them complete APPQRM and PRC, as needed. These faculty will help share the importance of QM reviews among various departments and colleges.
Goal 4: Get 50 courses through QM Preparatory Review. Support courses to pass QM Preparatory Review.
Campus Commitment to Quality Assurance
Campus Commitment to Quality Assurance
We believe the OCDP program has positively influenced shared governance. In fall semester 2022, the Academic Senate passed the Criteria for Proposing Courses with Hybrid and Online-Only Components policy. New course proposals and course modifications seeking approval to convert to hybrid or online-only must address in their justification ten essential Quality Matters standards. This strong commitment from the Senate helps to formalize some of the campus quality assurances processes currently in place.
The Provost’s Office continues to generously support the Online Course Development Program (OCDP), offering three pathways to prepare courses for the fully online format. Courses are nominated by college deans so that departments and programs can strategically prioritize courses that should be offered fully online. The campus’ Center for Effective Teaching and Learning (CETL) helps oversee this program to support faculty and courses through course redesign, and with QM Preparatory Review.
Academic Affairs units (including CETL) continue to host course modality and curriculum retreats for colleges and departments. These retreats facilitate faculty-driven discussions of course modality considerations, including conversations about the future of online learning at Cal State LA.
QA Lead & Supporting Campus Partners
QA Lead & Supporting Campus Partners
Quality Assurance Lead
Quality Assurance Lead
Jeff Suarez-Grant, Interim Associate Director of Educational Technology, Center for Effective Teaching and Learning (CETL)
CETL Team
CETL Team
Catherine Haras, Executive Director
Naat Jairam, Instructional Designer, OCDP Option 1 Lead Facilitator
Carl Schottmiller, Instructional Designer, Quality Matters Coordinator
Arcadia Le Vias Chukwudifu, Instructional Designer
Kara Masek, Instructional Designer
Jeff Henline, LMS Administrator
Academic Affairs & Office of the Provost
Academic Affairs & Office of the Provost
Amy Bippus, Interim Provost and Vice President for Academic Affairs
Emily Acevedo, Interim Associate Provost
Office of Institutional Effectiveness
Office of Institutional Effectiveness
Sunny Moon, Assistant Vice President
Yusuke Kuroki, Associate Director
Course Modality and Curriculum Retreats Team
Course Modality and Curriculum Retreats Team
Karin Elliot Brown, Interim Vice Provost and Dean of Graduate Studies
Margaret Garcia, Associate Dean of Undergraduate Studies
Harkmore Lee, Associate Vice President, International Programs and Global Engagement, and Dean, College of Professional and Global Education (PaGE)
Summary of Previous QA Accomplishments
Summary of Previous QA Accomplishments
QM Workshop Completions
QM Workshop Completions
The following numbers of faculty completed QM workshops:
Improving Your Online Course: 112
Applying the Quality Matters Rubric: 21
Designing Your Online Course: 7
Peer Reviewer Course: 2
Designing Online Courses
Designing Online Courses
Three cohorts of faculty designed the following numbers of courses in our online course design program:
Summer 2021: 21 courses
Fall 2021: 18 courses
Spring 2022: 31 courses
QM Preparatory Review
QM Preparatory Review
26 courses have passed QM Preparatory Review
28 additional courses currently in review or in the amendment phase
Campus Peer Review
Campus Peer Review
We built a team of 16 campus peer reviewers
25 courses have passed campus peer review
Academic Year 22-23 Accomplishments
Academic Year 22-23 Accomplishments
Reporting Period June 1, 2022 to May 31, 2023
QM Workshop Completions
QM Workshop Completions
The following numbers of faculty completed QM workshops:
Improving Your Online Course: 21
Designing Your Online Course: 5
Applying the Quality Matters Rubric: 1
Teaching Online Certificate: 1
QM Preparatory Review
QM Preparatory Review
In this reporting period, the following numbers of courses are under review or have passed QM Prep Review:
22 courses currently in review or in the amendment phase
107 courses have passed QM Preparatory Review
Online Course Development Program
Online Course Development Program
Three cohorts of faculty designed the following numbers of courses in our online course development program:
By Term Completed:
Summer 2022: 43 courses
Fall 2022: 24 courses
Spring 2023: 23 courses
By Option:
Option 1: 58 courses
Option 2 (IYOC): 17 courses
Option 3: 15 courses
Accessibility / UDL Efforts
Accessibility / UDL Efforts
46 faculty members completed the Accessible Instructional Materials webinar and submitted an accessible version of their syllabus.
CETL Staff Professional Learning
CETL Staff Professional Learning
Our three eLearning Specialists completed the OLC Instructional Design Certificate.
Service to Online QA Community
Service to Online QA Community
Quality Assurance Lead, Jeff Suarez-Grant served on the QM 7th Ed. Rubric Update Committee.
Student Online QA Impact Research
Student Online QA Impact Research
CETL and our Office of Institutional Effectiveness have partnered to analyze student success in courses taught by faculty completing the OCDP program. IE will soon release an interactive Tableau dashboard displaying student success data for quality assured courses. IE analyzed 103 course sections, from Fall 2018 to Fall 2022. The results show an improvement in student success:
An initial DFW rate of 12.2% was reduced to 9.4% post-training.
Projecting the future impact of just these 103 sections, approximately 500 more students will pass their classes by 2027-2028.
Next Steps for Quality Assurance
Next Steps for Quality Assurance
While continuing to sustain our current progress, we aim to make three significant changes in this next program year:
send courses for full QM Certification
relaunch peer reviewer training as the QM Expert-at-large program
offer faculty the option to design and seek certification for hybrid courses in Spring 2024.
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