"**Privacy Policy**
**INTRODUCTION**
We recognize that individuals who access and/or use (""you"" or ""Users"") our games, whether played on our websites, mobile devices, PCs, or other platforms, and other related services, including but not limited to customer support, marketing, and advertising (collectively, the ""Services""), value their privacy.
This Privacy Policy provides important information regarding:
i) the types of data we collect from you and our methods of collection,
ii) the purposes for collecting your data,
iii) the parties with whom we share your data, and
iv) the choices you have regarding your personal data.
Unless otherwise stated, this Privacy Policy applies to all Services and all data we collect from you. We provide this Privacy Policy to assist you in making an informed decision about whether to use or continue using our Services. We may update this Privacy Policy periodically by posting a new version on our website. Your continued use of the Services after the effective date will be subject to the new version of the Privacy Policy.
This Privacy Policy is incorporated into, forms part of, and is subject to the Terms of Service. Your use of the Services and any personal information you provide is subject to the terms of this Privacy Policy and the Agreement.
Any terms not defined herein but defined in the Terms of Service shall have the meaning given to them in the Terms of Service.
**1. THE DATA WE COLLECT AND HOW WE COLLECT IT**
1.1 **Data Provided by You**
To use the Services, you may directly provide certain personally identifiable information to us, such as:
- Contact information (e.g., your name, personal identification number, postal or email address, telephone numbers).
- Registered username and password.
- Character Information (e.g., Account ID, character name, profile picture). Please note that such information may be disclosed to other users in connection with the use of the Services and may also be made available to your connections or the public on third-party services.
- Personal content preferences.
- Profile information (e.g., profile photo).
- Messages to the Services (e.g., chat logs, support tickets).
- Billing and financial information (Please note that the use of any merchant service provider and/or third-party platforms for payment is subject to the privacy policy of the relevant providers and/or platforms).
- Other data that you voluntarily provide (e.g., data to identify a lost account).
1.2 **Data Collected Automatically**
When you access our Website or use the Services, we may use cookies and/or other similar technologies. Cookies are small text files stored by your browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. If you choose to decline cookies, you may not be able to access certain Services and may experience technical problems receiving current information from services that require cookies.
The use of cookies and/or other similar technologies helps identify your browsers and collect data from your device, such as:
- Data about your Account.
- Internet Protocol (IP) address, web request, domain name, URLs, referring/exit pages, platform type, and mobile device identifiers (e.g., device ID, advertising ID, MAC address, IMEI).
- Data about your device (e.g., device name, operating system, browser type and language).
- Data we collect with cookies and similar technologies.
- Aggregate metrics monitoring (e.g., total number of visitors, pages viewed, usage of the Services).
- General location data.
- Precise geo-location data (e.g., GPS).
- Data about your use of the Services (e.g., number of clicks, landing pages, pages viewed and their order, time spent on particular pages, date and time of your request, gameplay and activity, game progress, interactions with other players within the Services).
- Other information sent by your browser, device, or computer system when you access the Services, which is automatically tracked and recorded by our servers.
1.3 **Data Collected from Our Partners**
When you access the Services through third-party services such as social networking sites (e.g., Facebook, WeChat, Google) or from mobile devices, you may allow us to access certain information stored by these third-party services or on the devices, such as:
- Demographic data (e.g., determination of your IP address).
- Data used to fight fraud (e.g., refund abuse in games or click fraud in advertising).
- Data from platforms on which the games run (e.g., payment verification).
- Data associated with your device (e.g., device type, technological information, telephone number, country, contacts).
- Data for advertising, marketing, and analysis.
**2. THE REASONS WHY WE COLLECT YOUR DATA**
2.1 **To Provide the Services**
To provide the Services, we process data necessary to:
- Create Accounts.
- Allow you to play our games and use the Services.
- Operate the Services.
- Verify and confirm payments.
- Provide and deliver products and services you request.
- Send service-related communications to you.
2.2 **To Improve and Optimize the Services**
To provide better Services, we have a legitimate interest to collect and process necessary data to:
- Update and develop the Services.
- Manage and update your Account.
- Develop and improve your experience.
- Manage our relationship with you.
- Provide social features to you.
- Customize your service experience.
- Respond to your comments and questions and provide support.
- Provide offers in the Services as well as on other websites and services.
- Send related information (e.g., updates, security alerts, support messages) to you.
- Enable you to communicate with other users.
- Improve the stability and functionality of our website.
2.3 **For Advertising and Marketing Activities**
To send you personalized advertising and marketing materials, we may use information collected from you, such as ad identifiers, age, country, region, gender, language, games played, information related to your interaction with the Services and other users, and so forth.
We may also use various third-party advertising and marketing partners and may share information collected from you with such third parties for this purpose.
Therefore, we have a legitimate interest to process necessary data to:
- Track the content you access in connection with the Services and your online behavior.
- Deliver, target, and improve our advertising and marketing materials.
- Share the information collected from you with third-party advertising and marketing partners.
By accepting this Privacy Policy and downloading or continuing to use the Services, you consent to us and our advertising and marketing partners collecting and using information about you to personalize advertising and marketing materials and to improve your experience, unless you opt out.
We encourage you to review the privacy policies of our third-party advertising and marketing partners to understand how they collect, use, and share your information. We are not responsible for the privacy policies of any third party.
For information on how to opt-out, see the section 'The Options You Have About Your Personal Data' below.
2.4 **To Secure the Services**
Ensuring the security of the Services is a top priority. We take appropriate security and technical measures to protect your information from unauthorized access, loss, and misuse. We also require our suppliers who process personal information on our behalf to take appropriate security measures.
To keep the Services and their social features safe and fair, to fight fraud, and to ensure acceptable use, we have a legitimate interest to process necessary data to:
- Analyze and monitor the use of the Services and its social features.
- Moderate and monitor chats.
- Prevent cheating, crime, or fraud.
- Take action against fraudulent or misbehaving users.
- Share your information with agencies or organizations responsible for crime and fraud prevention and repression.
Despite our efforts, we cannot guarantee the absolute security of your personal data. We recommend that you exercise caution when disclosing any information through the Services. Please note that any personally identifiable information or sensitive data you communicate to other users in connection with the Services may be collected and used by others. Any questions, answers, comments, or submissions you post in public forums will be publicly available.
2.5 **For Analysis, Research, and Testing**
For all the above purposes, we may use analytical tools, which may include third-party tools, to conduct research, surveys, and analysis, create reports, track potential problems, or test new game features and content.
2.6 **With Your Consent**
With your consent, we may process personal data for additional purposes.
**3. TO WHOM WE DISCLOSE YOUR DATA**
3.1 **Our Personnel, Related or Affiliated Companies**
We may provide your personally identifiable information and non-personally identifiable information to our personnel, and our related or affiliated companies for legitimate business purposes. We may also provide your information to other businesses or persons to process such information or otherwise assist us in performing services on our behalf, including advertising and marketing activities. We require these parties to agree to process such information in compliance with this Privacy Policy and will use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.
3.2 **Other Users**
As social features are a core element of our games, other users may see your profile data, in-game activities, and read the messages you have posted.
Any user who receives information, including personally identifiable information, from another user shall not disclose or use such information, except where expressly permitted by that user or where the information is no longer confidential. We shall not be liable for any unauthorized disclosure or use by another user or other person.
3.3 **Partners Working For Us**
To enhance the functions of our Services and your user experience, some Services may be provided by partners handling advertising, payment, analysis, marketing, social media, personalized services, and/or personalized push notifications and recommendations. To the extent permitted by law and for the purposes of advertising, payment, statistical analysis, marketing, personalized services, and/or personalized push notifications and recommendations, we may share with these partners your data, including but not limited to device information (e.g., brand, manufacturer, platform, device ID number), applications list, internet information, and GPS location information that you have consented to us collecting. These partners may also access your data when you use their services and operate under their own privacy policies. We encourage you to check their privacy policies. You may click here for details on data disclosure.
3.4 **Other Companies and Public Authorities**
We may release personally identifiable information and/or non-personally identifiable information to, or exchange such information with, companies and organizations or provide it to public authorities if required by law, or in the good faith belief that such action is necessary to comply with applicable laws, or pursuant to a governmental, regulatory, administrative, or court order, directive, subpoena, or search warrant, or to combat fraud and illegal activity.
We also reserve the right to disclose information that we believe, in good faith, is appropriate or necessary to enforce the Agreement, take precautions against liability, investigate and defend against third-party claims or allegations, assist government authorities and enforcement agencies, protect the security or integrity of the Services, and protect the rights, property, or personal safety of ourselves, our users, or others.
**4. THE OPTIONS YOU HAVE ABOUT YOUR PERSONAL DATA**
4.1 **Opt Out of Advertising and/or Marketing Materials**
You may opt out of receiving advertising and/or marketing communications by following the instructions in such communications or by using options provided in the game settings or on your devices.
4.2 **Access and Correct the Personal Data We Hold About You**
You have the right to access and correct your personal data.
4.3 **Right to Data Portability**
You may, at any time and through the ways provided in Clause 12, request a copy of your personal data associated with your Account and currently retained by us. Upon request, we will provide you with a copy of your personal data in an electronic format within thirty days.
4.4 **Other Rights - Deletion, Objection, and Withdrawal**
You also have the right to have your personal data deleted, object to how we use or share your personal data, and restrict how we use or share your personal data. You can always withdraw your consent.
If you have questions about data protection or any requests regarding your personal data, we encourage you to primarily contact us through the game for a quicker response, or you can contact us through the ways provided in Clause 12. We will respond to all requests within a reasonable timeframe.
4.5 **Right to Lodge a Complaint with a Supervisory Authority**
You have the right to lodge a complaint with the relevant supervisory authority in your country.
**5. STORAGE PERIOD**
Unless applicable laws specify different retention periods, we retain your personal information for as long as your Account is active or as needed to provide you with the Services. Note that if you ask us to delete your personal information, we may retain your data as necessary for complying with applicable laws and/or for our legitimate business interests, such as to comply with legal obligations, resolve disputes, and enforce our agreements.
**6. INTERNATIONAL DATA TRANSFERS**
By accepting this Privacy Policy, you understand and agree that your data may be collected, stored, used in any country, and/or transferred to any country in the world. Please note that the level of data protection in these countries might not be equivalent to that of your own country. To protect your data after transfer, we have implemented suitable measures to guarantee an adequate level of data protection, including but not limited to the European Union's standard contractual clauses or binding internal data protection policies.
If you are a resident in the European Economic Area and your data is transferred to countries outside the EEA, the protection of your data is especially ensured by the signature of standard contractual clauses approved by the European Commission.
**7. SPECIAL NOTE TO INTERNATIONAL USERS**
The use of the Website and Services and this Agreement is governed by and shall be construed and enforced under the laws of Singapore, without applying any conflicts of law principles that would require the application of the law of any other jurisdiction. You agree to submit to the personal non-exclusive jurisdiction of the courts in Singapore and any other court of competent jurisdiction chosen by us.
In the event of any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination (a ""Dispute""), we strongly encourage that a resolution first be sought through our Customer Support service.
You agree that if a resolution is not obtained through our Customer Support service, such Dispute may be referred by you and may be referred by us to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (""SIAC Rules"") for the time being in force, which rules are deemed to be incorporated by reference. The Tribunal shall consist of three (3) arbitrators, with you appointing one (1) arbitrator, us appointing one (1) arbitrator, and the third arbitrator to be selected by the two arbitrators so appointed. The language of the arbitration shall be English.
Notwithstanding the foregoing, you agree that we are entitled to submit such Dispute for resolution through any other dispute resolution mechanism including the courts of any jurisdiction and we shall further be entitled to seek any injunctive or other equitable relief in the event of any breach or anticipatory breach by you, without any obligation to provide any bond, surety, or proof of damages.
You irrevocably waive all rights to seek any injunctive or other equitable relief to enjoin or restrain the operation or exploitation of the Services or any part thereof. You further irrevocably waive all rights to participate in a class or representative action or as a named or unnamed member in a class, consolidated, representative, or private attorney general action.
**8. OUR POLICIES CONCERNING CHILDREN**
The Services are not intended to be accessed by persons under the age of 13, nor do we knowingly collect or solicit personal data from them. If we learn that we have inadvertently gathered personally identifiable information from persons under the ages set out below, we will take commercially reasonable measures to ensure that such information is removed from our records.
**9. DATA SECURITY**
We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. However, we cannot ensure or warrant the security of any information you disclose on, through, or within the Services, and you do so entirely at your own risk. Please note that we cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on the Website if a security breach occurs.
If you create an Account, you will be required to select a password, which can be changed after first login using your current password. You are solely responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your Account and password or your account with any third-party service. Users agree to (i) notify us immediately if you are aware or reasonably suspect any unauthorized use of your Account or password or any unauthorized access of the Services through your Account, and (ii) ensure that you exit from your Account at the end of each session.
**10. MERGER, ACQUISITION, SALE, OR INSOLVENCY**
10.1 In the event that we are acquired by or merged with another entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control.
10.2 In the event of our insolvency, reorganization, receivership, winding-up, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.
**11. CHANGES AND UPDATES TO THIS PRIVACY POLICY**
11.1 This Privacy Policy may be revised, amended, or modified periodically. Please revisit this page to stay informed of any changes. Your continued access to the Services signifies your acceptance and agreement to this Privacy Policy (as amended or revised from time to time).
**12. CONTACT US**
If you have any questions or concerns about this Privacy Policy, including to exercise any of your rights, you can contact us via:wissemhlimiconsole@gmail.comÂ
1. the contact email provided.
**13. LANGUAGE**
The primary language of this Privacy Policy is English. If we provide a translation of the English version, you agree that the translation is for your convenience only and does not amend the English version. In the event of any conflict between a translation and the English version, the English version shall prevail.
Version: 1.0"